LiveCareer-Resume

office coordinator assistant dispatcher resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Skills
  • CRM and Office Management Software
  • Budgetary Planning
  • Relationship Building
  • Quality Assurance
  • Multitasking and Organization
  • Complex Problem Solving
  • Time Management
  • Handling Customer Complaints
  • New Hire Orientation
  • Customer Service
  • Appointment Scheduling
  • Scheduling and Calendar Management
  • Event Coordination
  • Data Entry
  • Accounts Payable and Receivable
  • Invoicing and Billing
Experience
Office Coordinator/Assistant Dispatcher, 02/2022 to Current
Molson Coors Brewing CompanySan Antonio, TX,
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed office inventory and placed new supply orders.
  • Managed office budget to handle inventory, postage and vendor services.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Used judgment and initiative in handling confidential matters and requests.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Interpreted and communicated work procedures and company policies to staff.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Reviewed files and records to obtain information and respond to requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Researched and prepared reports required by management or governmental agencies.
  • Computed balances, totals or commissions to support accounting team.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Resolved customer complaints or answered customers' questions.
Assistant Restaurant Manager, 06/2020 to 08/2021
Molson Coors Brewing CompanyToronto, CA,
  • Interacted with customers to gauge responsiveness to hospitality and menus.
  • Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
  • Assisted personnel with duties and tasks during high-volume periods.
  • Took immediate responsibility for issues and found effective solutions for swift resolution.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
  • Calculated inventory and ordered appropriate supplies to meet expected demands.
  • Stayed abreast of federal, state and local regulations and upheld strict food safety standards.
  • Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
  • Executed hands-on preventive maintenance and repairs to keep equipment functional.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Assistant Restaurant Manager, 03/2016 to 10/2017
Molson Coors Brewing CompanyTrenton, GA,
  • Assisted personnel with duties and tasks during high-volume periods.
  • Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
  • Took immediate responsibility for issues and found effective solutions for swift resolution.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Assisted staff by serving food and beverages or bussing tables.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Explained goals and expectations required of trainees.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Interacted with customers to gauge responsiveness to hospitality and menus.
Assistant Restaurant Manager, 04/2013 to 02/2016
Gila River Health CareLaveen, AZ,
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Distributed food to service staff for prompt delivery to customers.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Assisted staff by serving food and beverages or bussing tables.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Security Officer, 09/2009 to 07/2014
MacerichCity, STATE,
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Reported safety hazards for remediation response.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Completed incident reports to record security or loss prevention incidents.
  • Monitored premises and recorded activity in daily officer reports.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Education and Training
Bachelor of Science: Business Management, Expected in 04/2013 to University of Phoenix - Cypress, CA,
GPA:
High School Diploma: , Expected in 06/2008 to Bellflower High School - Bellflower, CA
GPA:
: , Expected in to Cerritos College - Norwalk, CA
GPA:
Languages
Spanish:
Professional
Negotiated:

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Resume Overview

School Attended

  • University of Phoenix
  • Bellflower High School
  • Cerritos College

Job Titles Held:

  • Office Coordinator/Assistant Dispatcher
  • Assistant Restaurant Manager
  • Assistant Restaurant Manager
  • Assistant Restaurant Manager
  • Security Officer

Degrees

  • Bachelor of Science
  • High School Diploma
  • Some College (No Degree)

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