Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Processed payments by accepting cash, checks and credit card payments. Obtained signatures needed to complete and process all paperwork in a timely manner.
Answer multi- line phone calls. File/photo copy paperwork. Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.Processed and maintained records of casino credit and issued casino markers.Issued, received and verified ATM and kiosk cassettes.Processed customer transactions involving cash, casino chips and TITO tickets.Processed cash advances on credit cards.Calculated change for currency, chips, vouchers and checks.
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Customer- service focused.
Cosmetology training. Nail Technician training
Stephanie Vaughan 530-848-9034 Current Office Manager
Elena Zavala 707-514-9674 Former Co- Worker
Carlos Torres 530-681-2851 Current Shop Manager
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