Dedicated and focused office assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Increased office organization by developing more efficient filing system. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Team leader involving inter office functions such as lunches and community outreach. Girl Scout leader for 8 years and involved with community fundraisers.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Verified all insurance and co pays. Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations. Managed community service projects, such as Relay for Life.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Developed and maintained positive customer relationships through effective communication.Performed various administrative duties, including data entry and document preparation.Verified and logged in deadlines for responding to daily inquiries.Recorded and filed patient data and medical records.Directed patient flow during practice hours, minimizing patient wait time.Scheduled patient appointments.Completed registration quickly and cordially for all new patients.Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life.Provided the highest quality of care to patients and their families. Cleaned and prepared gym equipment for all patients and for the Physical Therapist. Ordered and maintained office supplies and patient supplies.
Certification in Medical Transcription in 2008 with a GPA 4.0. Currently enrolled now for Cosmetology.
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