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Office Assistant Intern Resume Example

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OFFICE ASSISTANT INTERN
Summary
Dedicated and focused Customer Service Representative / prioritizing, completing multiple tasks simultaneously and Dedicated and focused Administrative Support who excels atAdministrative Support who excels at prioritizing, completing multiple tasks simultaneously Seeking a role of increased responsibility and Seeking Works independently following through to achieve project goals. and following through to achieve project goals.authority. a role of increased responsibility and authority. Works independently and exceeds expectations. Able to juggle multiple priorities and and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. meet tight deadlines without Service Representative Energeticwith a diverse groupcompromising quality. Energetic and reliable Customer contributing to companyskilled of people. while maintaining a diverse satisfaction and working and reliable Office Assistant skilled working with customer group of people. people success.
Highlights
Microsoft Office proficiency Resourceful Excel spreadsheets Conflict resolution expert Dedicated team player Meticulous attention to detail Strong interpersonal skills / communication skills Results-oriented Understands grammar Self-directed Professional and mature Time management Strong problem solver Advanced MS Office Suite knowledge Service-oriented
Accomplishments
  • Training Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Administration Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Research Investigated and analyzed client complaints to identify and resolve issues.
  • Multitasking Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Experience
Office Assistant Intern
January 2015 to May 2015Darryl's Bail Bonding － Greensboro, NC
  • Hours per week: 15 Designed electronic file systems and maintained electronic and paper files.Made copies, sent faxes and handled all.
  • incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned.
  • documents.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports.
  • and lists.Coordinated all department functions for team of 10 employees.
Customer Service Representative
August 2014Deep Roots Market COOP － Greensboro, NC
  • Hours per week: 25 Communicated with customers via phone or in person.Resolved product issues and shared benefits of new.
  • technology.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Created new.
  • processes and systems for increasing customer service satisfaction.
Administrative Intern
June 2014 to August 2014Performance Sports － Houston, TX
  • Hours per week: 40 Handled all media and public relations inquiries.Wrote reports and correspondence from dictation and handwritten notes.Dispersed incoming mail to correct recipients throughout the office.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Verified and logged in deadlines for responding to daily inquiries.Updated patient accounts and information on a daily basis.Standardized department filing system to increase efficiency.
Education
Bachelor of Arts : Political Science Pre-Law, 2015North Carolina Agricultural & Technical State University － Greensboro, NCGPA: GPA: 16Political Science Pre-Law GPA: 16 Member of Black Law Student Association, Henry Frye Pre-Law Society, and Samuel Moseley Model United Nation
Interests
Volunteer, Habitat for Humanity, 2011 Volunteer, Goodwill, 2009-2013
Skills
administrative, attention to detail, benefits, Strong interpersonal skills, communication skills, Conflict resolution, customer service, dictation, faxes, filing, Law, notes, Excel spreadsheets, Excel, mail, Microsoft Office, MS Office Suite, office, policies, problem solver, processes, knowledge of store, public relations, spreadsheets, team player, phone, Time management
Additional Information
  • Community Service Volunteer, Habitat for Humanity, 2011 Volunteer, Goodwill, 2009-2013
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Resume Overview

Companies Worked For:

  • Darryl's Bail Bonding
  • Deep Roots Market COOP
  • Performance Sports

School Attended

  • North Carolina Agricultural & Technical State University

Job Titles Held:

  • Office Assistant Intern
  • Customer Service Representative
  • Administrative Intern

Degrees

  • Bachelor of Arts : Political Science Pre-Law , 2015

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