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State of Alaska - Regulatory Commission of Alaska, Records and Filing Section - Office Assistant II Resume Example

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OFFICE ASSISTANT II
Professional Summary
To obtain lead Office Assistant III position, where I can leverage my experience of three years within the Records & Filing section, utilize my analytical skills and acquire new abilities for growth.
Skills
  • Microsoft Office, including Excel, Word, Outlook and Power Point
  • Proficient in Adobe Acrobat
  • 64 WPM typing speed
  • Database management

  • Works well under pressure
  • Accurate and detailed
  • Flexible
  • Customer service-oriented
  • Filing and data archiving
Affiliations
Alpha Phi Omega- National Co-Ed Service Fraternity *Board of Cultural Awareness- Student Government
Employment History (Newest to Oldest)
03/2013 to Current
Office Assistant II State of Alaska - Regulatory Commission of Alaska, Records and Filing Section – Anchorage, AK
  • Analyzed accounts and records of utility companies with the highest levels of confidentiality and discretion.
  • Evaluated, processed incoming mail and legal filings accurately in the Case Management System (CMS).  
  • Processed outgoing orders issued by the commission following detailed instructions, both hard copy and electronically. 
  • Assisted with archiving old filings.
  • Analyzed and followed through with filing requests by staffs, attorneys, and the public. 
  • Managed and processed opened Appeals.
  • Assisted with projects given from staff and supervisor.
  • Answered, screened and directed calls using the multi-line switchboard
  • Assisted mail distributions around the office.
11/2009 to 03/2013
General Office Service Clerk Patton Boggs LLP – Anchorage, AK
  • Maintained calendars, incoming emails and requests by staffs.
  • Assisted rush projects and met deadlines that consist of staying late.
  • Delivered filings to the court and offices for paralegals and attorneys.
  • Created and designed labels for the filing cabinets.
  • Organized, collated and maintained legal filings in chronological order.
  • Maintained office supplies while adhering to a fixed office budget.
  • Assisted in preparation of conference rooms for client meetings and depositions.
  • Directed guests and routed deliveries and courier services.
  • Tracked incoming and outgoing files and materials.
  • Implemented improvements to file systems and procedures.
  • Opened and properly distributed incoming mail.
06/2009 to 11/2009
Receptionist Patton Boggs LLP – Anchorage, AK

  • Maintained and handled the switchboard, including screening and transferring calls.
  • Maintained the Microsoft Outlook Calendar, incoming emails and scheduled appointments. 
  • Maintained a daily spreadsheet for incoming faxes.  
  • Aided and collaborated numerous visitors, including vendors and clients.
  • Opened and properly distributed incoming mail. 
  • Maintained a clean reception area, including lounge and associated areas.
04/2009 to 05/2009
Customer Service Representative Opti Staffing Company/ GCI Technical Services – Anchorage, AK
  • Maintained customer records by updating account information.
  • Processed payments and messages over the telephone.
  • Trained temporary staffs for five days.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Education
December 2008
BBA: Business Management
 University of Alaska Anchorage - Anchorage, Alaska
    Management
  • Member of Alpha Phi Omega Fraternity Club
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Resume Overview

Companies Worked For:

  • State of Alaska - Regulatory Commission of Alaska, Records and Filing Section
  • Patton Boggs LLP
  • Opti Staffing Company/ GCI Technical Services

School Attended

  • University of Alaska Anchorage

Job Titles Held:

  • Office Assistant II
  • General Office Service Clerk
  • Receptionist
  • Customer Service Representative

Degrees

  • BBA : Business Management

Where can I find a State of Alaska - Regulatory Commission of Alaska, Records and Filing Section Office Assistant II resume example in Anchorage, Alaska ?

This is an actual resume example of a Office Assistant II who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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