7460 Colorado Avenue
Salary: $19,641 / Hours per week: 40
6200 W Central Texas Expressway
Salary: $18,240 / Hours per week: 40
Answered a multi-line phone system. Responsible for checking codes, verifying data, and performing data entry on various student/faculty forms. Perform routine clerical tasks such as sorting/filing (alpha & numeric) of student forms, process incoming mail, order supplies, copying, scanning and faxing of various student documents. Review and monitor documentation of demographic changes (Name/SSN) in student records. Prepare forms, correspondence, and other documents for military and civilian students regarding enrollment verification. Query and run Informer/Pivot Link reports to assist in cleanup required for state reporting. Process daily/weekly enrollment and status change reports. Assist students in resolving missing documentation that could delay/prevent class registration. Responsible for providing assistance to faculty, staff, and students with issues regarding enrollment/registration via email (Central Registration box), telephone and at the front counter. Assisted military and civilian students with walk-in registration, updated student's records in Datatel system. Perform duties of building regular and Tuition Assistance (TA) Skill Center classes and enter new and updated degree plans in the computer system. Assisted students with navigating the school website Webadvisor for online registration, updating demographic information, accepting financial aid and re-setting passwords. Research student files to respond to telephonic and written inquiries/disputes on course enrollment, account holds and grade changes. Assist Coordinator in the preparation and distribution of certification rolls and grade books for faculty at the beginning of each semester. Assist Coordinator in planning, preparing and the interviewing process for potential job applicants.
7458 New Ridge Road
Salary: $24,480 / Hours per week: 40
Responsibilities were to answer multi-line high volume phone calls from Home Depot personnel, customers and company service personnel, in order to resolve problems, answer questions, take orders and make order changes. Coordinate and perform a range of staff as well as operational support activities; reporting directly to the Chief Operating Officer (COO) Jim Becker; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems. Provided administrative/secretarial support for the department/division such as answering telephones, assisting clientele and visitors; resolving and referring a range of administrative problems and inquiries. Operate personal computer to compose and edit correspondence and memorandum from dictation, verbal direction, and from knowledge of established department/division policies; prepare, transcribe, compose, type, edit, and successfully distribute agendas. Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analysis and calculations in the processing of data for recurring internal reports. Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written and telephonic inquiries. Lead person of the P.O.P (Point of Purchase) for the company in all 3 locations (Maryland, Indiana and California). Responsible for keeping all 3 locations stocked and in order of product catalogues, literature, labels for sign shop and warehouse along with bin cards at the ready for sales reps and stores.
13800 Old Gentilly Road
Salary: $24,729 / Hours per week: 40
Responsibilities of a GS-05 at the Thrift Savings Plan (TSP) call center was receiving, investigating, and responding to a broad range of high volume routine telephone and written inquiries from Thrift Savings Plan (TSP) participants, U.S. Armed Forces, Government-wide payroll/personnel offices, beneficiaries, and other individuals concerning the Thrift Savings Plan. The Thrift Savings Plan is a match-funded, tax-deferred 401(k) type plan that offers employees, covered by the Federal Employees Retirement system and the Civil Service Retirement system, a supplemental retirement and savings plan. Mailed out information to participants regarding the different funds offered in the Plan, as well as updated and made changes to customer accounts in database. Provided a wide range of information on benefits offered by the Thrift Savings Plan such as withdrawals, loans, transfer of benefits and disbursements. Monitored and reviewed records/documents before processing actions to accounts. Made copies, sent faxes and handled incoming and outgoing correspondence.
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