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Ward's Auto Body - Office Assistant/Car Detailer Resume Example

Resume Score: 80%

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OFFICE ASSISTANT/CAR DETAILER
Professional Summary
Motivated Administrative Assistant with excellent Customer Service skills seeking an entry-level position.
Skills
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Reynolds proficient
  • 60+ WPM typing speed
  • Pleasant demeanor
  • Appointment setting
  • Accounting familiarity
  • Invoice processing
  • Multi-line phone proficiency
  • Filing and data archiving
  • MS Windows proficient
  • Quick learner
Education
High School Diploma: 2007
 Kingston High School - Kingston, NY
Work History
Office Assistant/Car Detailer , 08/2015 to Current
 Ward's Auto Body – Hudson, NY
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Reviewed work orders and discussed them with supervisors.
  • Upheld top-quality workmanship and excellent customer service.
  • Managed the front counter, including answering the phone and opening and closing the shop.
Receptionist/Billing Assistant , 09/2013 to 05/2015
 Honda of Kingston – Kingston, NY
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Screened all visitors and directed them to the correct employee or office.
  • Posted receipts to appropriate general ledger accounts.
  • Collected and reported monthly expense variances and explanations.
  • Prepared accurate financial statements at end of the quarter.
Customer Service Representative , 02/2009 to 03/2010
 Partsearch Technologies – Lake Katrine, NY
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Acted professionally and patiently when addressing negative customer feedback.
Receptionist/Clerk , 07/2007 to 12/2008
 Prestige Toyota – Kingston, NY
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Served as the main liaison between customers, management and sales team.
  • Directed calls to appropriate individuals and departments.
  • Learned, referenced and applied product knowledge information.
  • Handled making customer appointments
  • Assisted with customer billing
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
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Resume Overview

Companies Worked For:

  • Ward's Auto Body
  • Honda of Kingston
  • Partsearch Technologies
  • Prestige Toyota

School Attended

  • Kingston High School

Job Titles Held:

  • Office Assistant/Car Detailer
  • Receptionist/Billing Assistant
  • Customer Service Representative
  • Receptionist/Clerk

Degrees

  • High School Diploma : 2007

Where can I find a Ward's Auto Body Office Assistant/Car Detailer resume example in Kingston, New York ?

This is an actual resume example of a Office Assistant/Car Detailer who works in the Office Assistants Industry. LiveCareer has 151594 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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