office assistant resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Dedicated Office Assistant with over 1 successful year of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft and history achieving high data output.
Hardworking and passionate job seeker with strong organizational skills eager to secure any level job position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking a position. Offering excellent communication and good judgment.
Skills
Microsoft Dynamics
Mail Sorting and Distribution
Calendar Management
Microsoft Outlook
Data Recording
Organizing and Categorizing
Valid Driver's License
Payment Processing
Clerical Support
Prioritizing Work
Google Drive
Customer Service
Microsoft Access
Work History
Office Assistant, 07/2021 to 07/2022 American Senior Communities – Brownsburg, IN,
Completed clerical tasks such as filing, copying and distributing mail.
Interacted with customers by phone or in-person to provide information.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Delivered clerical support by handling range of routine and special requirements.
Directed phone inquiries, answered customer questions and scheduled appointments.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Responded to inquiries from callers seeking information.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
Took more than 20 incoming calls per day, provided information and routed callers to correct personnel.
Answered customer telephone calls promptly and appropriately handled needs.
Followed COVID-19 guidelines of using masks and social distancing
Crew Member, 08/2016 to 07/2021 Burger King Corporation – Lordstown, OH,
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Assisted other team members to achieve goals.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Supported great dining and meal experiences for guests.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Greeted customers promptly and took orders to keep flow of traffic moving.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Performed shift change tasks each day to keep store neat and running smoothly.
Moved and stocked food products weighing up to 50 pounds.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Followed COVID -19 guidelines such as using masks and social distancing
Concessions Worker, 06/2017 to 06/2018 Silverspot Cinemas – Brookfield, WI,
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Maintained clean, organized workspace according to operational standards.
Consistently provided friendly service to promote better customer engagement.
Responded to customer complaints to help resolve issues.
Monitored inventory and notified management of deficiencies or shortages.
Communicated stand offerings and answered guest questions regarding orders.
Corrected order issues, provided refunds and replaced items.
Handled cash and processed payments, sorting bills and maintaining records of transactions.
Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
Served snacks requiring specific care, refrigeration and preparation upon purchase.
Education
GED: , Expected in 10/2022 to Magic City - Minot, ND, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.