Ambitious Phlebotomist with excellent people skills and dedicated work ethic seeking a challenging position to employ professional care and procedural proficiency.
Nationally Certified in phlebotomy through NHA.
Minor in Psychology. Coursework in Biology, Chemistry and Anatomy.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Properly routed agreements, contracts and invoices through the signature process.
Kept stables clean to reduce injuries or illness. Prioritized animal safety and comfort at all times. Trained horses using knowledge of breed characteristics, as well as the unique needs of each particular animal. Gave medical baths when prescribed by a veterinarian. Cared for sick and/or wounded animals. Gave routine shots and wormer to large breed animals. Accurately dispersed food and vitamins daily.
Read and recorded temperature, pulse and respiration. Completed and submitted clinical documentation in accordance with agency guidelines. Kept facility stocked with necessary supplies, equipment and instruments. Recorded and filed patient data and medical records. Wrote clear and detailed clinical phone messages for physicians. Directed patient flow during practice hours, minimizing patient wait time. Performed various ultrasound therapy on patients. Attached TENS Unit accurately on patient for optimal treatment. Sanitized stations routinely for maximum cleanliness.
Computed sales prices, total purchases and processed payments. Operated a cash register to process cash, check and credit card transactions. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis.
Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Correctly received orders, processed payments and responded appropriately to guest concerns. Communicated clearly and positively with co-workers and management. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Frequently washed and sanitized hands, food areas and food preparation tools. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Handled incoming and outgoing correspondence, including mail, email and faxes. Screened telephone calls and inquiries and directed them as appropriate. Devised and maintained office systems to efficiently deal with paper flow. Organized personal and professional calendars and supplied reminders of upcoming meetings and events. Ran errands, including grocery shopping and picking up dry cleaning. Organized work projects around client's house.
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