Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients. Flexible and hardworking with the drive to succeed. Office assistant adept at managing multiple projects with ease using expert time management methods.
Outgoing Waitress offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.
Consistently adhered to quality expectations and standards. Maintained a professional tone of voice and words at all times, including during peak rush hours. Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.Hand-washed dishes and glassware thoroughly. Operated and maintained cleaning equipment and tools, including the dishwasher, hand wash stations, pot-scrubbing station and trash compactor. Sprayed all racked items with hot water to loosen and remove food residue. Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations.
Assisted guests with making menu choices in an informative and helpful fashion. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Promptly served all food courses and alcoholic beverages to guests.Answered questions about menu selections and made recommendations when requested.Regularly checked on guests to ensure satisfaction with each food course and beverages.Skillfully anticipated and addressed guests' service needs. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Correctly calculated charges, issued bills and collected payments. Prepared the buffet and salad bar for dinner service. Continually kept carpets and floor clear of debris.Maintained a professional tone of voice and words at all times, including during peak rush hours. Guided guests through the dining rooms and provided needed assistance. Regularly cleaned host stand and buffet area.Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms. Hand-washed dishes and glassware thoroughly.Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink. Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations. Stocked and maintained silverware, linen and condiments. Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
Works well under pressure
Oregon Food Handlers card
Food safety understanding
Upbeat, outgoing and positive
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