I pride myself at being an energetic Office Assistant who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. I am flexible and hardworking with the drive to succeed. I currently have 10+ years in customer service roles and 3+ years experience in Office Assistant duties.
In my current role, I manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.I also, make copies, sent faxes and handle all incoming and outgoing correspondence, including dispersing incoming mail to correct recipients throughout the office. I maintain and organize files, develop spreadsheets using advanced Excel functions and calculations to develop reports and lists, and fax reports. I managed the day-to-day calendar for the offices' director, medical director, and also, 24 other employees. My duties also include managing daily office operations and maintenance of equipment.
I was in charge of organizing and maintaining all Not-for-Sale inventory. I also specialized in retail sales and helped our store hit Platinum status within the United States. I supervised other employees and executed store moves and product placement when new merchandise would become available. This job required much focus to detail and outstanding organizational skills.
I managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. I also was in charge of all new patient and practice growth ideas and implementation. During my time with this company, the number of new patients entering into the practice increased substantially and ultimately increased over all profit as well.
Coursework in Business Administration with a concentration in Marketing.
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