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office administrator and sales lead project estimator resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am a creative efficiency-driven human with a diligent approach to handling financial, employee and business matters. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily goals. My well rounded experience and exposure to members of our community brings a wide range of capabilities and energetic perspectives to add to a work environment. My active involvement in volunteer work with Salvation Army, The Humane Society, The Sheboygan Falls School District, and Substance abuse guidance and rehabilitation has helped me to develop a wide variety of personal skills and gain an understanding for a wide variety of topics and backgrounds.

Skills
  • Communication
  • Integration of technology
  • Project management
  • Detail oriented
  • Personalized plan development
Experience
Office Administrator and Sales Lead/Project Estimator, 09/2019 to Current
Boyd Gaming, Inc.Biloxi, MS,
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Processed financial documents, contracts, created purchase orders, expense reports and invoices.
  • Created templates and Excel documents for higher functionality of the overall business.
  • Completed 12 month sales course.
  • Acted as the liaison to schedule for all technicians.
  • Coordinated onsite training events with outside vendors and online webinars and attended Quickbooks conference trainings.
  • Recruited and trained new employees to meet job requirements.
  • Analyzed business performance data and forecasted business results for upper management.
  • Worked quickly to figure out exactly which company I needed to contact to order specific parts and equipment for the company.
  • Managed fleet vehicles and maintenance records.
  • Traveled to job sites to trouble shoot issues and/or design residential and commercial HVAC systems.
  • In bounded customer contacts in difficult situations and achieved satisfactory results from both the customer and the owner.
  • Responsible for incoming and outgoing mail.
  • Created work orders and processed them into our customer database.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Created quotes based on needs and monetary restrictions.
Restaurant Manager, 11/2016 to 07/2019
Affinity GamingSaint Joseph, MO,
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Updated computer systems with new pricing and daily food specials.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Trained new employees to perform duties.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Food and Beverage Supervisor, 05/2010 to 05/2016
Osthoff ResortCity, STATE,
  • Participated in physical inventory counts to keep information accurate and current and integrated point of sales systems.
  • Completed timely changes and updates to schedules in central scheduling system for a team of 15+ personnel.
  • Gained broad base knowledge in food and wine pairings.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Built and maintained relationships with regular customers by learning and remembering preferences.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
High School Athletics Coach, 07/2010 to 06/2014
Sheboygan Area School DistrictCity, STATE,
  • Kept school equipment, gyms and fields in good working order.
  • Monitored academic performance of student-athletes in addition to athletic progress.
  • Communicated with training staff regarding athlete medical clearance, injury prevention, rehabilitation and status of injured athletes.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Implemented team practice, meeting and game schedules and communicated important information to players, staff and families.
  • Coordinated fundraising events to raise money for sports equipment and travel expenses.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Conducted exercising drills to improve flexibility, stamina and strength of each player.
Education and Training
Some College: Liberal Arts and General Studies, Expected in to University of Milwaukee WI - Milwaukee, WI,
GPA:
Some College: Radiology , Expected in to Lakeshore Technical College - Cleveland, WI
GPA:
Some College: General Studies, Expected in to University of Green Bay (Sheboygan Campus) - Sheboygan, WI,
GPA:

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Resume Overview

School Attended

  • University of Milwaukee WI
  • Lakeshore Technical College
  • University of Green Bay (Sheboygan Campus)

Job Titles Held:

  • Office Administrator and Sales Lead/Project Estimator
  • Restaurant Manager
  • Food and Beverage Supervisor
  • High School Athletics Coach

Degrees

  • Some College
  • Some College
  • Some College

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