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Office Administrator Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Office Management and Administration Professional with 10+ years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Driven individual offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service.

Skills
  • Inbound Phone Call Handling
  • Event Coordination
  • Strategic Planning
  • Ethics-focused
  • Time management
  • Expense reporting
  • Administrative support
  • Staff Management
Work History
Office Administrator, 03/2018 to 02/2021
Lg Electronics Atlanta, GA,
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Supported Vice President and AVP's/ upper management with effective correspondence management, document coordination and customer relations.
  • Assisted upper management by coordinating travel plans, coordinating special events.
  • Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for staff development forums.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Reconciled account files and produced weekly/ monthly reports working in unison with various departments to stay informed about office operations.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Working closely with building management office to ensure access to vendors are compliant with current certificate of insurance.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Confirmed permits, insurance, and notices needed for events.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services.
  • Maintained a high level of confidentiality between human resources department and upper management in regard to projects, staff, and sensitive client related information.
  • Curated and segmented editorial content on social media platforms to increase engagement and channel growth.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Organized and led staff orientation, training, and events to boost office morale and to promote collaboration.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Worked closely with Human Resources to develop and implement disaster and recovery strategy to prepare company for hazardous weather conditions, or health emergencies.
Front Desk Manager, 03/2012 to 06/2015
Firstservice Residential Plano, TX,

• Opened and closed the office
• Screened and routed calls accordingly
• Distributed incoming faxes and E-service
• Assisted vendors and managed shipping and receiving
• Assisted attorneys with general administrative duties
• Responsible for the coordination of all travel arrangements for the firm
• Organized firm related events and assisted Marketing coordinator with organizing firm functions
• Scheduled/ reserved conference rooms for all events and meetings
• Created monthly firm calendar
• Provided customer service for clients and staff
• Screened and trained job candidates
• Created and updated all firm related contact information
• Created firm reception manuals for training purposes
• Responsible for opening and closing of the office
• Screened and routed calls accordingly
• Assisted attorneys with legal secretarial assistance such as drafting letters/legal documents
• Assisted the accounting department in creating expense reports and entering time sheets

Receptionist/Executive Assistant, 10/2006 to 12/2010
Ferrell Law City, STATE,

• Promoted from receptionist to the Executive Administrative Assistant of the CEO

• Responsible for making flight arrangements for partners and associates of the firm

• Coordinated private flight arrangements for the CEO with his personal flight crew

Responsible for opening and closing the office

• Assisted vendors and managed shipping and receiving

• Screened and routed calls accordingly
• Distributed faxes and correspondence
• Assisted attorneys with legal secretarial assistance such as drafting letters/legal documents
• Assisted the accounting department in creating expense reports and entering time sheets
• Provided customer service for clients and staff

• Scheduled/maintained the CEO’s calendar of appointments

• Recruited, screened, interviewed, and trained job candidates

• Disbursed CEO’s personal checks and payroll checks

• Attended to CEO’s personal finances and handled miscellaneous personal tasks

• Coordinated meetings for the CEO

• Helped organize for the Kerry Group and the Kerry Presidential Campaign in 2004

• Assisted The Duchess of York (Sarah Ferguson) in several business and personal matters

• Coordinated fund raising receptions for Senator Bill Nelson, The Honorable Judge Maria Corvick and Eliot Spitzer

Education
Associate of Science: Psychology, Expected in 04/2021
to
Miami Dade College - Miami, FL
GPA:

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Miami Dade College
Job Titles Held:
  • Office Administrator
  • Front Desk Manager
  • Receptionist/Executive Assistant
Degrees
  • Associate of Science