SEARCH

Office Administrator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
OFFICE ADMINISTRATOR
Summary

Dedicated Administrative professional with over 9 years experience in collections and customer care management across diverse industries. Knowledgeable in roofing software, QuickBooks and can quickly learn most software. Experienced in handling customer service, scheduling, and complaints, while maintaining a positive and friendly disposition. Hoping to use my wealth of experience to attain employment in a reception/customer service role.

Skills
  • Customer relations
  • Scheduling and calendar management
  • Customer care
  • Insurance billing
  • Invoice generation
  • Accounts payable and receivable
  • File and data retrieval systems
  • Data entry
  • Invoicing and billing
  • Banking operations
  • Problem resolution
  • Administrative support
Experience
Company NameCity, StateOffice Administrator 08/2019 to 03/2020
  • Continued Billing, Accounts Receivable/Payable For GRIP while assuming administrative duties for SERVPRO.
  • Scheduled appointments with customers/adjusters on behalf of Project Managers to keep office operations smooth and efficient.
  • Managed reception and lobby area, greeted visitors, fielding phone calls and responding to requests for information.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Replenished office supplies when inventory became low and placed new orders for restocking.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements. Proficient in Quick Books software.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Processed financial documents, including Proposals, expense reports and invoices.
  • Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Monitored and tracked project performance data to generate reports for the corporate office and keep management informed of important trends.
Company NameCity, StateAccounts Receivable Specialist09/2011 to 03/2020
  • Worked closely with Insurance Companies/Adjusters to collect on delinquent accounts and reconcile through approved channels.
  • Routinely contacted Insurance Companies/Adjusters with balances over 30 days past due to resolve delinquencies.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Generated, E-mailed and monitored invoices.
  • Processed all incoming payments.
  • Performed administrative tasks as support daily whenever necessary. Phones, Homeowner verification calls, scheduling and confirming appointments between adjusters and GRI's (Grip Roof Inspectors)…
  • Recruitment of GRI's all across the United States to perform Inspections in their local area. Also, facilitate the proper gathering of the required information necessary to compile an accurate report.
  • Maintained company Facebook page. GRIP Tips of the week including accompanying photos and Holiday posts.
Company NameCity, StateChildcare Provider Various Children02/1997 to 07/2017
  • Delivered exceptional care to various children between ages 2 months to young adults.
  • Incorporated music and art activities to encourage creativity and expression.
  • Kept children safe and secure at all times.
Company NameCity, StateMedical Assistant09/1991 to 02/1997
  • Worked Physiotherapy, Orthopedics, EKG, Internal Medicine and Dermatology.
  • Conducted patient interviews to gather health history. Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Sterilized and maintained medical instruments as needed, and disposed of contaminated supplies in adherence to OSHA regulations..
  • Assisted with technical treatments such as underwater ultrasound, whirlpool therapy, paraffin wax treatments and preformed EKG's.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients, including cleaning surfaces and furnishing necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Education and Training
High School DiplomaFarmingdale Senior High School, City, State
Certified Medical Assistant Graduated Top of My Class:Medical Assistant, Phlebotomy,and EKG TechSuburban Technical School, City
Some College Between 30 And 40 Credits Towards Entering The Nursing Program:NursingSUNY Farmingdale, City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Farmingdale Senior High School
  • Suburban Technical School
  • SUNY Farmingdale

Job Titles Held:

  • Office Administrator
  • Accounts Receivable Specialist
  • Childcare Provider Various Children
  • Medical Assistant

Degrees

  • High School Diploma
    Certified Medical Assistant Graduated Top of My Class : Medical Assistant, Phlebotomy,and EKG Tech
    Some College Between 30 And 40 Credits Towards Entering The Nursing Program : Nursing

Similar Resumes

View All
Office-Administrator-resume-sample

Office Administrator

Austin, Texas