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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to patient-driven environment.

Skills
  • EMR / EHR
  • Organization and efficiency
  • Prioritizing and time management
  • Excellent communication skills
  • Personable and outgoing
  • Injection Administration
  • Medication Assessments
  • Medical Histories and Vital Statistics
  • Diagnostic Testing
  • Multitasking
  • Updating Medical Records
  • Treatment Room Preparation
Work History
08/2021 to 08/2022
Medical Assistant Exova , , Forney, TX
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
12/2019 to 03/2020
Office Administrator Chumash Casino , ,
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Supported Lasik Consultants and Surgery techs with effective correspondence management, document coordination and customer relations
  • Tracked office supplies and restocked low items to keep team members on-task and productive
  • Trained new employees on administrative procedures, company policies and performance standards
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Maintained patient databases and updated information in alignment with HIPAA protocols
  • Entered procedure codes and diagnosis codes into medical billing software
  • Verified benefits and worked with insurance companies to obtain payments
  • Received, recorded and filed medical payments by check, cash and credit card
  • Reviewed and sent medical records to other physicians upon request
  • Aided with prescription refill requests
  • Managed appointments, registrations and patient relations in busy Lasik office
  • Pulled charts and prepared for nurse and doctor assessment
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
05/2018 to 10/2019
Medical Receptionist Anheuser-Busch Inbev , ,
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Organized paperwork such as charts and reports for office and patient needs
  • Adeptly managed multi-line phone system and pleasantly greeted all patients
  • Completed skilled administrative work to support all office staff and operational requirements
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and maintaining children's area
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Checked patient data including insurance, demographic and health history to ensure all information was current
  • Implemented Practice Fusion EHR for digitizing and organizing medical records
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Communicated with all partners throughout practice including physicians, nursing staff, technicians and medical assistants
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy clinic office with 60 providers
  • Prepared meeting minutes and edited subcontractor proposals, project list, transmittals and memorandums for organizational support
  • Weighed patient need, provider availability and insurance coverage to determine optimal referral scheduling
07/2013 to 02/2018
Bartender The Hub Sports Bar , ,
  • Built rapport with regular patrons and provided service that would entice newcomers to return.
  • Memorized large amounts of information and recalled it upon request.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Received beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated efficiently in high-volume setting to prepare and serve drinks.
  • Helped drive average ticket increases of 60% by upselling customers from shelf to premium brands.
Education
Expected in 2008
High School Diploma:
Ralph H Poteet - Mesquite, TX
GPA:

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Resume Overview

School Attended

  • Ralph H Poteet

Job Titles Held:

  • Medical Assistant
  • Office Administrator
  • Medical Receptionist
  • Bartender

Degrees

  • High School Diploma

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