, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to patient-driven environment.
- EMR / EHR
- Organization and efficiency
- Prioritizing and time management
- Excellent communication skills
- Personable and outgoing
- Injection Administration
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- Medication Assessments
- Medical Histories and Vital Statistics
- Diagnostic Testing
- Multitasking
- Updating Medical Records
- Treatment Room Preparation
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08/2021 to 08/2022 Medical Assistant Exova – , , Forney, TX
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
12/2019 to 03/2020 Office Administrator Chumash Casino – , ,
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Supported Lasik Consultants and Surgery techs with effective correspondence management, document coordination and customer relations
- Tracked office supplies and restocked low items to keep team members on-task and productive
- Trained new employees on administrative procedures, company policies and performance standards
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Maintained patient databases and updated information in alignment with HIPAA protocols
- Entered procedure codes and diagnosis codes into medical billing software
- Verified benefits and worked with insurance companies to obtain payments
- Received, recorded and filed medical payments by check, cash and credit card
- Reviewed and sent medical records to other physicians upon request
- Aided with prescription refill requests
- Managed appointments, registrations and patient relations in busy Lasik office
- Pulled charts and prepared for nurse and doctor assessment
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
05/2018 to 10/2019 Medical Receptionist Anheuser-Busch Inbev – , ,
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Organized paperwork such as charts and reports for office and patient needs
- Adeptly managed multi-line phone system and pleasantly greeted all patients
- Completed skilled administrative work to support all office staff and operational requirements
- Kept waiting room neat and organized at all times by stacking magazines, removing trash and maintaining children's area
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Checked patient data including insurance, demographic and health history to ensure all information was current
- Implemented Practice Fusion EHR for digitizing and organizing medical records
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Communicated with all partners throughout practice including physicians, nursing staff, technicians and medical assistants
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy clinic office with 60 providers
- Prepared meeting minutes and edited subcontractor proposals, project list, transmittals and memorandums for organizational support
- Weighed patient need, provider availability and insurance coverage to determine optimal referral scheduling
07/2013 to 02/2018 Bartender The Hub Sports Bar – , ,
- Built rapport with regular patrons and provided service that would entice newcomers to return.
- Memorized large amounts of information and recalled it upon request.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Received beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
- Checked ID cards and verified bar guests were of legal age.
- Operated efficiently in high-volume setting to prepare and serve drinks.
- Helped drive average ticket increases of 60% by upselling customers from shelf to premium brands.
Expected in 2008 High School Diploma:
Ralph H Poteet - Mesquite, TX
GPA:
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