LiveCareer-Resume

office administrator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Bright Office Administrator with success in supporting staff by providing clerical expertise. Talented in customer service and insurance billing. Successful at assisting staff with duties beyond those assigned and always willing to pitch in and help.

Skills
  • Inbound Phone Call Handling
  • Managing Office Supply Inventory
  • Project Management
  • Scheduling
  • Office management
  • Business administration
  • Strategic planning
  • Event Coordination
  • Staff Management
  • Bookkeeping
  • Time management
  • Sorting and labeling
  • Administrative support
  • Mail handling
  • Office administration
  • Insurance Billing
  • Medical coding
  • Multi-task
Work History
Office Administrator, 11/1998 - Current
Filtration Group Torrance, CA,
  • Answered multi-line phone system, routing calls, scheduling appointments, delivering messages to staff and greeting visitors.
  • Interacted with customers by phone, email or in-person to provide information.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Managing office flow to provide a clean friendly environment.
  • Compiled and distributed reports and contracts, auditing data prior to shipping to promote accuracy.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Assist patients with scheduling and billing questions.
  • Verify insurance benefits and referral processing.
  • Public Relations for business, marketing and directing.
  • Accounts receivables, processing payments and insurance payments.
  • X-ray processing, assisting doctor with exams and charting.
  • Filing and releasing of medical liens.
Bookkeeping Assistant, 10/2008 - 06/2012
Trek Bicycle Corp Atlanta, GA,
  • Handled 20 plus employee payroll and other day-to-day financial transactions and verify time log ins.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Pull Wizard.
  • Counted all monies in tills, safes and ATM.
  • Bank deposits
  • Filled all tills for the next day and filled ATMs.
  • Pull Tab accounting, verify winners, pay outs, monies and change out any games.
  • Pull tab dealer and also assisted in bar service.
Grocery Checker, 11/1994 - 02/2000
Safeway City, STATE,

Courtesy Clerk 1994-1995


  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Gathered carts and kept the parking lot clean.
  • Retrieved items for customers and verified prices.
  • Recommended products to customers to drive sales.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.

Deli Clerk 1995-1996


  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Created appealing food arrangements for party trays and specialized orders.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Brewed coffee and tea and changed out drink station syrups.
  • Prepared salads, soups and sandwiches for customers.

Customer Service 1996-1998


  • Answered multi-lined phones, transferred calls.
  • Made announcements ro promote new items or specials.
  • Photo department sending out and handling customers photos.
  • Video rentals, Rug Dr carpet cleaner rentals.
  • Lotto sales
  • Handing customers returns and complaints.

Grocery Checker 1998-2000



  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma: , Expected in
-
Yelm High School 12 - Yelm, WA
GPA:
Status -

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Resume Overview

School Attended

  • Yelm High School 12

Job Titles Held:

  • Office Administrator
  • Bookkeeping Assistant
  • Grocery Checker

Degrees

  • High School Diploma

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