office administrative assistant resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Friendly and pleasant attitude, and great interpersonal skills.

  • Billing and Invoicing
  • Spreadsheet development
  • Office administration
  • Process optimization
  • Spreadsheet management
  • Scheduling
  • Event Planning
  • Office Supply Ordering
  • Spreadsheets
  • Appointment Setting
  • Database administration
  • Scheduling and calendar management
  • Invoice Processing
  • Social media knowledge
  • Multi-line Telephone Systems
  • 75 WPM typing speed
  • Relationship building
  • Administrative support
  • Marketing and advertising
  • Sales
  • Administrative tasks
  • Telephone etiquette
Work History
Office Administrative Assistant, 08/2019 - Current
The Shopping Center Group Jacksonville, FL,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Authored clear and professional business documents, including Company Statements, Records of receipts and Business Updates.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Organized and transferred incoming mail and checked correctness of outgoing mail.
  • Managed scheduling, travel arrangements, communications screening and other administrative support tasks for management personnel.
  • Handled office supply orders and inventorying.
  • Welcomed patrons and immediately offered assistance by asking open-ended questions.
  • Monitored office supplies by checking inventory on biweekly basis and placed orders whenever stock appeared low.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Corresponded with clients through email, telephone or postal mail.
  • Scheduled and confirmed appointments and meetings for Sales Directors.
Inside Sales Associate, 08/2019 - 03/2020
Convatec Albuquerque, NM,
  • Memorized scripts to achieve easy conversational flow in interactions with potential customers.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Set up appointments with interested customers according to schedule availability.
  • Overcame objections using friendly, persuasive strategies.
  • Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
  • Resolved problems, improved operations and provided exceptional service.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Utilized digital and telephone approaches to generate sales leads.
  • Answered customers' questions regarding company procedures, incentive programs, and agent availability.
  • Maintained friendly and professional customer interactions at all times.
  • Collected information on client interests and concerns, and communicated to find a solution.
  • Developed and maintained customer relationships to promote company reliability.
Assistant Supervisor, 02/2017 - 11/2018
Jabil Inc. Memphis, TN,
  • Verified cleanliness and organization of storage areas and carts.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Adhered to professional house cleaning checklist.
  • Documented and reported all necessary facility and building repairs observed.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
Bachelor of Science: Psychology, Expected in
Grand Canyon University - Phoenix, AZ
Status -

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Resume Overview

School Attended

  • Grand Canyon University

Job Titles Held:

  • Office Administrative Assistant
  • Inside Sales Associate
  • Assistant Supervisor


  • Bachelor of Science

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