Assisted receptionist directing calls and give information on our various programs.
Had public housing program which consisted of 5 different sites.
Coordinated both phone and in-person annual reviews and paperwork.
Input data in public housing program, tracked changes in income and family composition and setting up and filing in charts and making new charts for new tenants.
Tracked vacant units and coordinated with maintenance dates for offering out ready units.
Made phone calls and sent out offer letters for eligible applicants.
Collected and logged rent money.
Opened office, turned on computers, count start money for till.
Worked with receptionists answering phones, making eye appointments, cancel eye appointments and routing phone calls.
Checked out patients, collected owed money, filing insurance paperwork.
Balance end of day receipts and money.
Coordinated, scheduled and arranged meetings for Eligibility Workers.
Screened all visitors and directed them to the correct employee or office.
Set up files for Eligibility and Social Workers.
Answered phones, directed phone calls, gave program information.
Used fax machine and copy machine.
Scheduled and coordinated doctor, lab, and radiology appointments.
Obtained signatures for required paperwork.
Copied insurance cards and personal identification cards.
Assembled and filed necessary paperwork in files.
Posted insurance payments.
Reviewed and investigated non paid insurance claims.
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