O/A, Surgery Scheduler Resume Example
An Administration position where my skills can be effectively utilized to contribute to the goals of the company. Ability to communicating and developing relationship with clients and applicants and possess strong dynamic, diligent, patient and detailed oriented personalities to complete the qualification. Acquire an excellent experience working in customer service area of expertise for 25 plus years. Looking for a fast-paced administrative position focused on maintaining smooth and efficient work environment. Problem-solving, relationship-building and communication skills. Motivating leader with history of building teams. Proficient at identifying issues and integrating problem solving solutions to achieve results. Flexible and focused team player with expertise in customer/client relationships, recruitment, staff training.
Company Name – City, State
- Creating, maintaining, and entering and updating information/documents into database.
- Performed office duties, scheduled office appointments for 13 physicians.
- Scheduled office/hospital, O/R cases for highest volume physician in clinic.
- Traveled to satellite offices.
- Verified insurance for Private, Medicare, Medicaid,VA, prior to procedures.
- Appealed insurance denials.
- Managed and expedited hospital/dialysis orders.
- Handled incoming calls and other communications.
- Obtained pertinent data, medical clearance from Cardiac physicians prior to patients procedure.
- Managed Physicians calendar regarding Procedures and hospital, O/R cases.
- Coordinated with partnered physicians and their schedule regarding assisting cases with pointed primary physician, as needed.
Company Name – City, State
- Billed Insurance claims, appealing insurance denials, transcribing treatment notes from Orthotist and Prosthetist.
- Managed 50 plus calls daily, email and mail traffic, hospital orders, customer service
- Performed general accounting duties, Durable Medical Equipment and Prosthetic coding and pricing.
- Marketed/Presented Orthotics and Prosthetics, Pediatrics cranial helmets to new and existing medical facilities.
- Provided lunch while meeting with new and existing Doctors and staff.
Company Name – City, State
- Advertising Cora Bette Thomas properties with various publishing companies.
- Submitted Real Estate listing information with property photos to publishing companies for printing.
- Coordinated with Publishing Representatives to review listings with photos to edit any necessary changes before Advertised.
- Assisted potential customers with availability of listed properties and coordinated showing of properties for Real Estate Agents.
- Generated reports of properties for 30 Real Estate Agents and assisted with selling agreements and contracts.
- Managed meetings, communicated with potential buyers and renters regarding available properties.
- Budgeted and Invoicing.
- Ordered, reviewed and revised special material for projects.
- Compiled weekly time reports.
- Managed meetings, communicated with potential buyers, renters with exceptional client service.
- Increased customer/client satisfaction and repeat business through pursuit of resolutions to problems arising from service , protecting company reputation and loyal client base.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Developed team communications and information for weekly meetings.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Monitored social media and online sources for industry trends.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Worked with owner/agents to resolve issues, improve operations and provide exceptional customer service.
- Saved by researching and implementing cost-saving initiatives and creating fresh new approaches to long-standing problems.
- Designed timelines for services to customers and alerted them of changes or updates frequently to uphold satisfaction.
- Handled customer satisfaction issues by acting as liaison between buyers, renters, agents.
- Designed timelines for services to customers and alerted them of changes or updates frequently to uphold satisfaction.
Jenkins High School - City, State
Computer Experience: MS Word, MS Access, MS Publisher, MS Excel, Power Point, Word Perfect, Quick Books, JD Edwards, EMR
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Resume Overview
School Attended
- Savannah Tech
- Armstrong Atlantic University
- Jenkins High School
Job Titles Held:
- O/A, Surgery Scheduler
- O/A , Marketing
- Advertising Coordinator
Degrees
- N/a
High School Diploma : 1987
