Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working as a Nutritionist and in med spa settings to handle all provider and patient needs. Good interpersonal and communication skills.
Skills
Gestational diabetes diets and treatment
Nutrition screening
Skinfold calipers
Medication regimens
Insurance collections
Insurance claims
Billing codes
Data entry
Information inputting
Database systems
Submission of medical claims
Recordkeeping
Reimbursements
Claim review
Account management
Operations support
Customer service
AdvancedMD use
NextGen Office use
Experience
Nutritionist, 05/2018 to 01/2020 Performance Optimal Health – Naples, FL,
Researched and identified ingredients and nutritional components of foods, diets and menu choices.
Compiled, recorded and maintained data pertaining to nutritional assessments, diet charts, health progress and therapeutic diet plans.
Suggested specialized laboratory tests to assess and monitor nutritional status of patients.
Calculated nutritional requirements to assess adequacy of diet and nutrition support.
Analyzed clients' eating habits, outlined areas for improvement and developed goal plans with ideal life changes to support wellness.
Researched calories and nutritional content of various meals and summarized data in comprehensive reports.
Assessed clients' overall physical health with body composition scale measurements.
Created new recipes based on organic, local food sources and promoted low-fat and low-sodium diets.
Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
Provided timely, courteous and knowledgeable responses to information requests.
Made appointments with interested customers according to schedule availability.
Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Interviewed patients to collect medical information and insurance details.
Updated patient financial information to ensure accuracy.
Updated group medical records and technical library to support smooth office operations.
Created and maintained accurate and confidential patient files.
Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
Maintained up-to-date knowledge on latest research and trends through extended education and professional development courses.
Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
Sports Nutritionist, 04/2016 to 05/2018 Carson-Tahoe Regional Health Care – Various Sites, NV,
Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
Selected foods appropriate for individual patients dietary needs.
Created new dishes to develop healthier meal options for patients.
Helped individuals manage chronic illnesses with dietary management strategies.
Performed full nutritional assessments.
Counseled pregnant women on nutritional requirements and suggestions for healthy diets.
Developed diets to meet nutritional requirements for people with special conditions.
Educated patients, families and medical practitioners on nutrition.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Created agendas and communication materials for team meetings.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Administrative Assistant, 02/2013 to 04/2016 Alazzo Med Spa – City, STATE,
Oversee daily Billing Department functions, including medical coding, charge entry, claims, payment posting, and reimbursement management.
Accurately input procedure and diagnosis codes into billing software to generate invoices.
Follow up on past due invoices and delinquent accounts to reduce number of unpaid and outstanding balances.
Document patient data and medical records, and perform routine medical record audits to comply with insurance company requirements.
Tracked and submitted employee time sheets to accounting department for payroll processing.
Maintained attendance records, taking note of staff vacation time, sick days and personal days.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Updated group medical records and technical library to support smooth office operations.
Interviewed patients to collect medical information and insurance details.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Prepared and sent financial statements to support bookkeeping functions.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
Answered multi-line phone system and directed callers to requested personnel and departments.
Education and Training
Bachelor of Science: Food And Nutrition Science , Expected in 05/2016 University of Ma - , GPA:
Bachelor of Science: Food And Nutrition, Expected in 05/2014 University of Maryland - College Park - College Park, MD GPA:
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