Accomplished non-profit leader with 20 plus years of experience working in the New York City - New York State non-profit, health care and government sector.
Versatile and driven leader dedicated to cultivating a mission driven workforce.
Passionate, devoted, and capable advocate for the homeless and underserved populations.
Microsoft Office (Excel, Word, PowerPoint and Access), Microsoft Project, DHS CARES, Fundware, AWARDS, Yardi and Procure-It.
Non-Profit Consultant, 01/2013 to CurrentConway and Towne Real Estate － New York, NY
Providing technical support to develop properties into social service programs.
Orchestrating meetings with government agencies, non-profit partners and developers.
Evaluating feasibility of projects.
Coordinating partnerships with non-profits, creating programmatic budgets, negotiating terms with partners, executing program design and orchestrating development of architectural plans to renovate.
President, 01/2011 to 01/2013Housing Solutions USA － New York, NY
Reported to the Chief Executive Officer.
Provided executive leadership to a complex organization and served as spokesperson.
Coordinated the efforts of all operations to ensure agency viability.
Managed an agency portfolio of twenty programs located at forty-two locations.
Directed, coached, developed and retained agency high-performance senior management team.
Provided operational reports and updates to Board of Directors.
Expanded budget by $20 million in eight months by opening three programs.
Secured commitment for a fourth program in twelve months totaling $5 million.
Recouped $600,000 in disallowances, secured $1.2 million in program enhancements, and prepared for merger of a $40 million dollar non-profit.
Cultivated and managed relationships with funder to secure and expand agency programming.
Networked with government officials, funder personnel and community leaders.
Responded to funder requests.
Responsible for fiscal oversight of an annual budget totaling $60 million.
Maintained compliance with all regulatory legislation, contracts and funder requirements.
Coordinated submission of fiscal reports.
Determined and implemented new internal controls and created needed policies to promote sound management.
Negotiated terms of contracts with funding agency.
Participated on funder committees.
Division Director Human Resource Manager, 01/2001 to 01/2011Volunteers of America － New York, NY
Managed day-to-day operations of thirty complex programs, which provided affordable housing, supportive housing to homeless families and individuals, domestic violence victims, transitional housing for homeless families, singles with HIV/AIDS, singles with mental illness, supportive housing to formerly homeless individuals, programs for the elderly, housing for veterans, a youth respite program, a sober residence, a field case management team, and a women's residence.
Coordinated on-site social services, job readiness/training, mental/primary health services, recreational/educational programming, referral and entitlement assistance.
Managed general operations, clinical service delivery, fiscal management, human resources, grant/contract administration, housing development, program evaluation, program outcomes, quality assurance, IS, facility management, risk/asset management, legal services and community and governmental relations for Division.
Member of CEO's agency-wide senior management team.
Contributed to strategic planning of organization.
Supervised a diverse administrative office of 26 employees with 9 direct reports including Associate Division Director for Family Services/HASA/OMH/DMH, Associate Division Director for SROs/Supportive Housing, Associate Division Director for Domestic Violence/Youth Services, Associate Division Director for Veteran Services Business Manager, Director of Mental Health and Clinical Services, Quality Assurance Director, Administrative Assistant and a field management team of 16 program directors.
Created and managed 50 annual operating and capital budgets totaling $44 million.
Ensured programs operated within budget plan, provided guidance to correct any negative fiscal variances, reviewed and approved funder fiscal reports.
Presented financial/operational results to Chief Executive Officer quarterly.
Maintained 28 facilities including general maintenance, capital improvements, security, risk management and client satisfaction for more than 8,000 individuals totaling 1,200 units of affordable housing and 545 units of transitional housing.
Managed a rent collection rate of 98.2 percent.
Ensured compliance with Section 8 regulations, affordable housing requirements, rent regulations and low- income tax credit requirements.
Served as agency liaison with private and government funders.
Cultivated relationships with local government officials and nonprofits.
Experience with NYC DHS, NYC HRA (HASA and DV), NYC ACS, NYC DOE, NYC DOHMH, NYC HPD, NYS OMH, VA, HUD, NYS OVS, NYS OTDA, NYS OCFS, NYS AIDS Institute, Medicaid, and Westchester County Social Services Department.
Sought by funders for guidance.
Designed programs, created outcomes and measured effectiveness of service delivery.
Ensured that all contracts met funder requirements, managed program outcomes progress monthly, created responses to funder audits, negotiated new and revised contracts with government agencies.
Managed internal audits.
Created and executed annual plan and monitored process monthly with components focused on program services, human resource management, fiscal management, contract compliance, quality assurance, business development, incident review, fundraising and communications, community and government relations.
Developed grant applications and budgets and coordinated opening of new programs.
Responsible for $21 million in growth in nine years and staffing of programs, contributed to the executed of the development of numerous capital construction projects totaling $43 million and established set-aside funding for future construction of three housing programs totaling more than $5 million.
Acted as hiring and firing authority of a Division with 550 employees.
Approved all corrective feedback for employees, managed staff schedules, over-time, performance evaluation process, approved all corrective action plans, established performance priorities, evaluated results of workforce and prepared staff for promotional opportunities.
Created a Leadership Academy and inspired a culture of continuous improvement that valued learning and teamwork.
Served as an agency-wide trainer, committee chair-person and auditor.
Director, 01/1998 to 01/2001Montefiore Medical Center － New York, NY
Developed annual operating and capital budgets for the Division and President's Office of the Children's Hospital.
Supervised and executed functions of finance department.
Managed general operating budgets and special fund budgets totaling $13 million.
Assisted with fundraising for special initiatives.
Developed needed plan of corrections, contract modifications and responses to Federal audits.
Executed planning activities for new and existing grants and contracts and ensured success.
Managed grant reporting, grant submissions, prepared detailed financial analysis, developed business plans, instituted financial policies and procedures and ensured compliance with contract requirements and deliverables.
Legislative Fiscal Analyst, 01/1996 to 01/1998New York State Assembly Ways and Means Committee － Albany, New York
Performed detailed financial analysis and led Assembly negotiations of New York State's $26 billion general government budget and briefed appropriate committee chairs.
Developed policy papers on local government issues and presented to legislators.
Defended fiscal analysis before committee.
Developed new multi-million dollar local assistance packages and revenue-sharing models and provided detailed fiscal analysis to Assembly leadership.
Lead program policy staff during negotiations and drafted legislation.
Determined fiscal impact of Executive's budget on localities.
School of Business Graduate Assistant, Grant Coordinator, 01/1994 to 01/1995Marist College － Poughkeepsie, New York
Legislative Aide, 01/1993New York State Assembly － Albany, New York
Adjunct Professor, 01/2001 to 01/2005School of Business, Marist College － Poughkeepsie, New York
Master of Public Administration:Health Service Administration/FinanceSchool of Business, Marist College － Poughkeepsie, New YorkHealth Service Administration/Finance
Bachelor of Arts:Political Science and American HistoryRockefeller College, State University of New York － AlbanyPolitical Science and American History
Certificate of Executive Leadership Education
New York City Mayor's Office of Contracts, New York, NY
Capacity Building for Non-Profits Certificate and Internal Controls for Non-Profits Compliance CertificateMandel Center for Nonprofit Organizations, Case Western Reserve University － Cleveland, Ohio
administrative, Administrative Assistant, Assembly, asset management, agency, budgets, budget, business development, business plans, continuous improvement, contract administration, Contracts, credit, client, delivery, DV, senior management, finance, financial, financial analysis, firing, fundraising, government, grants, hiring, human resource, human resources, Leadership, legal, local government, Director, meetings, Mental Health, Access, Excel, Microsoft Office, Office, PowerPoint, Microsoft Project, 98, Word, negotiating, negotiations, personnel, policies, profit, program design, program evaluation, programming, progress, quality assurance, reporting, risk management, sound, staffing, strategic planning, tax, teamwork, technical support, trainer
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Companies Worked For:
Conway and Towne Real Estate
Housing Solutions USA
Volunteers of America
Montefiore Medical Center
New York State Assembly Ways and Means Committee
New York State Assembly
School of Business, Marist College
School of Business, Marist College
Rockefeller College, State University of New York
Mandel Center for Nonprofit Organizations, Case Western Reserve University
Job Titles Held:
Division Director Human Resource Manager
Legislative Fiscal Analyst
School of Business Graduate Assistant, Grant Coordinator
Master of Public Administration : Health Service Administration/Finance Bachelor of Arts : Political Science and American History Certificate of Executive Leadership Education
New York City Mayor's Office of Contracts, New York, NY
Capacity Building for Non-Profits Certificate and Internal Controls for Non-Profits Compliance Certificate
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