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Non-profit Administrative Assistant/Receptionist Resume Example

Resume Score: 60%

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NON-PROFIT ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Professional Summary
Honest, reliable, and productive professional, seeking a challenging and diversified position with reputable company where, I can be an asset to your organization, by offering my Office Administration skills and superior customer service.
Skills
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Database management
  • [45] WPM typing speed
  • Excellent planner and coordinator
  • Invoice processing
  • Payroll

  • Multi-line phone proficiency
  • Advanced clerical knowledge
  • Customer service-oriented
  • Spreadsheet management
  • Critical thinker
  • Accurate and detailed
  • Works well under pressure
  • Medical billing
  • Accounting familiarity
Work History
Non-profit Administrative Assistant/ReceptionistCompany Name - City, State10/2012 - 12/2013
  • Answered high volume-inbound phone calls, screened and forwarded calls, took messages, and scheduled 500 appointments monthly in Microsoft Outlook for counselors.
  • Transmitted information or documents to customers, using computer, mail, or fax machine Typed and proofread business letters, memos, and reports, and other business correspondence.
  • Scheduled staff meetings, took notes, established communications between clients and executives, as well as maintained clients' information on spreadsheet database and maintained client records.
  • Managed and upheld all incoming and outgoing correspondence.
  • Operated and maintained office machines, such as Xerox Work Center; ensured operation of equipment by completing preventive maintenance requirements; called for repairs.
  • Ordered office and kitchen supplies and kept inventory.
Company Name - City, State01/2012
  • Career Service Workshop, Volunteered.
Company Name - City, State01/2005 - 01/2010
  • Advocate for Children with Disabilities (Seasonal).
Accounting Clerk/ReceptionistCompany Name - City, State
  • Operated a multi-line phone system, scheduled appointment and managed outlook calendar.
  • Maintained cash drawer, disbursement sheets and credit card authorizations, vouchers, using word processing spreadsheet and database.
  • Processed Accounts Payable and Receivable.
  • Collected, counted, and disbursed money; performed bookkeeping and accurately balanced books and balanced deposits.
  • Processed returned checks.
  • Received and counted working cash at beginning of shift and end of shift, identify customers, validated and cashed checks, accepted cash and checks for service car payments.
  • Tallied all totals at the end of day and closed out drawer.
  • Put cash and invoices in company safe.
Administrative AssistantCompany Name - City, State
  • Operated a multi-line phone system and e-mail inquiries.
  • General office duties.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Processed and prepared payroll for employees invoices; maintained banking transactions and handled credit card payments by using QuickBooks Pro.
  • Monitored budgets, records and reviewed financial transactions to ensure that expenditures were authorized, and budgeted.
  • Received and posted customer payments and prepared and forwarded delinquent notices Entered data into Microsoft Access regarding services in progress and completed.
Admissions ClerkCompany Name - City04/2004 - 05/2005
  • Answered, screened and transferred inbound calls.
  • Compiled, sort and verified the accuracy of data before entered in Patient database.
  • Checked recorded and restocked department supplies and patient care items.
  • Responsible for operation of the office, processed Medicaid insurance forms, transcribed medical records, verification of insurance eligibility, collection of co-payments, obtaining referrals as needed. 

Education
Associate of Science: Business AdministrationBriarcliffe College - City, StateCurrent
Medical Business Administration Certificate: Hunter Business School - City, StateOctober 2012
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Resume Overview

School Attended

  • Briarcliffe College
  • Hunter Business School

Job Titles Held:

  • Non-profit Administrative Assistant/Receptionist
  • Accounting Clerk/Receptionist
  • Administrative Assistant
  • Admissions Clerk

Degrees

  • Associate of Science : Business Administration
    Medical Business Administration Certificate :

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