nola games on wheels resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Professional Summary

Devoted Coach with expansive career history in high school athletic programming. Offer keen awareness and familiarity with culture building within school communities. Eager to provide enriching opportunities for impoverished, at-risk students, promoting higher education matriculation and pursuit of goals and individual potential.


Adept in Technology

• Verbal and Written Communication

• Organization

• Time Management

• Resourcefulness

• Detail Oriented

• Anticipates Needs

Work History
Nola Games on Wheels , 01/2012 to Current
BricolagenolaNew Orleans, LA,

• Documented customer inquiries and feedback, including service delivery suggestions and product application.

• Provided high level of quality control, eliminating downtime to maximize revenue and customer experience.

• Kept customer and system account information accurate and current to support timely resolutions for all concerns.

• Enhanced customer satisfaction ratings by effectively resolving issues and meeting their needs.

• Educated patrons on facilities, entertainment options and rules and regulations.

• Inspected equipment to detect wear and tear, notifying partners of parts needing immediate repair.

• Attended all offered trainings to build customer service and effective produce use skills.

• Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

• Resolved guest concerns or complaints and kept other managers/owners informed of escalating situations.

• Assisted patrons with unloading and loading to remain compliant with safety regulations.

• Trained new employees on ride operations, pointing out safety mechanisms and features.

• Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.

Academic Interventionist, 10/2021 to 11/2021
Inspire NolaCity, STATE,

Oversees behavioral and academic issues at school.

Monitoring progress of all students.

Volunteer: Athletic Programs, 06/2018 to 12/2020
Sophie B Wright High SchoolCity, STATE,

• Acted as positive role model for team athletes and community members.

• Monitored academic performance of student-athletes in addition to athletic progress.

• Collaborated with other coaches to maintain consistent athletic program.

• Set clear performance targets and evaluated player and team achievements.

• Developed training and exercise programs to meet individual requirements and team play strategies.

• Assessed student behavior and academic achievements to determine continued eligibility for program.

• Built strong media and community relationships through positive interaction and communication in support of sports program.

• Worked with boosters, parents and school administrators to handle support functions.

• Imparted discipline to all team members and collaborated for great performance.

• Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.

• Organized players' nights and other special events to promote sports program and cultivate positive relations with players, families and local community members.

• Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety.

• Attended games of prospective players, met with families and presented recruitment proposals.

• Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.

• Prepared athletes for games with well-coordinated schedule of practices and individual training.

• Adhered strictly to rules and regulations of activities department and district.

• Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.

• Assisted with academic needs of other students by offering tutoring support in various subjects.

• Reviewed game tapes of competitor matches to u

New Orleans Recreational Department, 06/2012 to 07/2013
NordCity, STATE,

• Provided physical assistance to visitors to navigate attractions.

• Prepared packages for shipment by generating invoices and setting up courier deliveries.

• Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.

• Organized and maintained filing and document management systems by coordinating, archiving and purging files.

• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

• Conducted and initialized background checks for potential employees, using Microsoft Office Suite.

• Developed administrative processes to achieve organizational objectives and improve office efficiency.

• Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.

Associate Of Applied Business: Business Administration And Management, Expected in 05/2014 to Edna Karr High School - New Orleans, LA,

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Resume Overview

School Attended

  • Edna Karr High School

Job Titles Held:

  • Nola Games on Wheels
  • Academic Interventionist
  • Volunteer: Athletic Programs
  • New Orleans Recreational Department


  • Associate Of Applied Business

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