LiveCareer-Resume

night auditor resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Driven Night Auditor with 1.8 years of Front Desk experience. Known for reliability and excellent customer service. Background in retail and Customer service and dedication to best-in-class work.

Experienced Salad Chef excels in fast-paced foodservice environments. Talented and trained in mixology and recognized for innovative drink creations.

Sharp Front Desk Agent offering well-developed skills in oral communication, writing and safety oversight. Committed team player focused on promoting a positive environment for all employees

Skills
  • Generating reports
  • Balancing accounts
  • Reporting capabilities
  • Guest services
  • Tracking expenses
  • Supply replenishment
  • Reservations
  • Conflict resolution
  • Reception
  • Room inventory
  • Payment oversight
  • Lobby auditing
  • Managing reception
  • Posting charges
  • Performing wake-up calls
  • Light maintenance duties
  • Monitoring revenue
  • Conflict/issue documentation
  • Concierge assistance
  • Resolving issues
  • Checking guests in and out
  • Overseeing front desk
Experience
12/2021 to 08/2022 Night Auditor Post Ranch Inn | Big Sur, CA,
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Documented wake-up requests and set up automatic calls in system.
  • Ran end-of-day computer functions and closed out reports, submitting details to [Job title] for review.
  • Completed nightly updates to hotel rates and individual room charges.
  • Coordinated with guest services and concierge team to meet guest needs.
  • Checked auditing discrepancies by reconciling cash drop and credit card transactions.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
  • Maintained well-stocked and presentable complementary food and beverage station.
  • Performed balance procedures for hotel accounts and resolved discrepancies.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa.
  • Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
05/2018 to 12/2021 Night Auditor Post Ranch Inn | Big Sur, CA,
  • Audited and balanced cash and credit transactions daily and reset register for next day’s operations.
  • Completed daily computer backups, checked for viruses and updated programs.
  • Completed all nightly updates to hotel rates and individual room charges.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Monitored reservations to track incoming parties and special events.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Coordinated with guest services and concierge team to meet guest needs.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Attended all mandatory meetings for hotel staff and brought issues to attention of upper management.
  • Ran daily Guest Ledger and High Balance reports to check data and address variances.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Assessed checklist on daily basis and planned shift accordingly.
  • Documented wake-up requests and set up automatic calls in system.
  • Used LightSpeed to analyze finances and create detailed forecasts for day staff.
  • Used LightSpeed to track all income and expenses for Aloft's business.
  • Assisted hotel guests with check in and out procedures courteously.
  • Maintained well-stocked and presentable complementary food and beverage station.
  • Updated accounts and logs throughout shift to keep up with all requirements.
  • Ran end-of-day computer functions and closed out reports, submitting details to General Manager for review.
  • Compiled financial data including compliant ledger and journal records.
  • Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger.
  • Operated LightSpeed to enter financial data and compile reports.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Processed end-of-day paperwork using LightSpeed, verifying deposits and rectifying discrepancies.
  • Checked auditing discrepancies by reconciling cash drop and credit card transactions.
  • Calculated and verified all figures, caluclulations and documents.
  • Produced accurate line-item guest bills detailing individual charges and explained each to customers to maximize satisfaction.
  • Reported on room information to General Manager and accounted for any variances.
10/2017 to 04/2018 Warehouse Worker Monro Muffler Brake & Service | Bath, NY,
  • Staged products between receiving, storage and shipping areas to accurately transfer items.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Considered specific product requirements and accessibility when managing and organizing storage areas.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Affixed accurate labels to customer packages to prevent unnecessary delays.
  • Methodically picked, packed and labeled merchandise to prepare for shipment.
  • Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations.
  • Sustained standing posture for extended periods of time over 10-hour shift.
  • Unloaded cargo with [Equipment], maintaining clean, safe and organized warehouse areas.
  • Picked and prepared over 4000 shipments per day in 200,000 square foot warehouse environment.
  • Effectively communicated with all levels of staff and management.
01/2015 to 01/2017 Kitchen Staff Culvers Restaurant | Orange, IA,
  • Monitored inventory and promptly reported items that needed to be reordered.
  • Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
  • Plated completed meals in appealing arrangement and set in designated areas for delivery to patrons.
  • Mentored new kitchen employees in the most effective cleaning and sanitation techniques.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Seasoned meats, chopped vegetables and mixed cake batter before the dinner rush so that kitchen processes moved smoothly.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
Education and Training
Expected in to to | Business Administration Columbia State Community College, Columbia, TN GPA:
  • 3.2 GPA
  • Dean's List Recipient for my first semester at Columbia State

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Resume Overview

School Attended

  • Columbia State Community College

Job Titles Held:

  • Night Auditor
  • Night Auditor
  • Warehouse Worker
  • Kitchen Staff

Degrees

  • Some College (No Degree)

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