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night auditor resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Organized hospitality professional with dynamic attitude and strong desire to serve public. Seeking role as Night Auditor in busy hotel. Methodical Night Auditor focused on improving business operations and increasing administrative accuracy. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.

Skills
  • Complaints Management
  • Verbal and Written Communication
  • Balancing Accounts
  • Financial Reporting
  • Generating Reports
Experience
03/2017 to 01/2023 Night Auditor Quality Oil Company, Llc | Mebane, NC,
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Performed balance procedures for hotel accounts and resolved discrepancies.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Maintained well-stocked and presentable complementary food and beverage station.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations.
  • Completed nightly updates to hotel rates and individual room charges.
  • Ran end-of-day computer functions and closed out reports, submitting details to General Manager for review.
  • Checked auditing discrepancies by reconciling cash drop and credit card transactions.
08/2016 to 03/2017 Night Auditor Quality Oil Company, Llc | Winston Salem, NC,
  • Performed balance procedures for hotel accounts and resolved discrepancies.
  • Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Maintained well-stocked and presentable complementary food and beverage station.
  • Documented wake-up requests and set up automatic calls in system.
  • Generated daily, weekly and monthly reports to close out day and meet objectives.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations.
  • Completed nightly updates to hotel rates and individual room charges.
05/2014 to 10/2016 Night Auditor Quality Oil Company, Llc | Asheville, NC,
  • Performed balance procedures for hotel accounts and resolved discrepancies.
  • Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Maintained well-stocked and presentable complementary food and beverage station.
  • Documented wake-up requests and set up automatic calls in system.
  • Coordinated with guest services and concierge team to meet guest needs.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations.
  • Completed nightly updates to hotel rates and individual room charges.
  • Assessed checklist on daily basis and planned shift accordingly.
  • Ran end-of-day computer functions and closed out reports, submitting details to General Manager for review.
  • Coded invoices and other records to maintain organized and accurate records.
  • Checked auditing discrepancies by reconciling cash drop and credit card transactions.
Education and Training
Expected in 03/2005 to to Associate of Science | Business Administration Jones International University, Englewood, CO GPA:

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Resume Overview

School Attended

  • Jones International University

Job Titles Held:

  • Night Auditor
  • Night Auditor
  • Night Auditor

Degrees

  • Associate of Science

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