Detail-oriented Newborn Hearing Screener exhibiting excellent communication, problem solving and strategic planning skills. Passionate about helping others.
Promoted to team leader and after three years of employment.
•Conduct newborns' hearing screens per mandated guidelines and strict protocols established by the Newborn Hearing Screen Program of Pediatrix
•Observe and adhere to company and department policies and procedures
•Adhere to program guidelines regarding screen results, verifying insurance information with parent and following proper batching procedures for billing
•Follow established guidelines for security and identification of infants as established by the Newborn Hearing Screen Program within the program manual located on site
•Provide education information and literature regarding the importance of early intervention and prevention of hearing loss to the parent or guardian
•Independently follow company protocol in inputting data to our hearing screen software and download results from multiple UIs, software and hardware
•Abide by HIPPA regulations following hospital policies and procedures including proper patient identification, compliance, infection control, and safety awareness
•Assist coordinator in confirming or rescheduling outpatient appointments, following up with equipment issues and training new staff as needed
•Hands on experience photographing all age groups and occasions.
•Build rapport with customers to specify and label out expectations needed to fulfill a successful photography session.
•Ensure the integrity of the business by accommodating customer needs, communicating product opportunities, policies and other related questions.
•Successfully handled unsatisfied or serious customers to not only address their needs, but to also represent the quality customer support expected of a professional photographer.
•To assist the manager and fellow employees in maintaining a clean and preferred store outlook.
•Execute outreach goals to bring in more customers and maintain a high customer return rate.
•Develop an understanding of business goals, profit actualization and customer fulfillment.
•Performed sales and photography certifications on all associates on a monthly basis in order to maintain a five-star photography studio.
•Prepared paper work on a weekly basis to provide business data and progress statuses that were subsequently forwarded to the District Manager.
•Hire seasonal sales-associates and assessed all sales-associates' performances.
•Engaged weekly conference-calls to communicate and discuss upcoming market strategies
Media Advertising Minor in Film Studies
Strong Interpersonal Skills, customer satisfaction, customer support, Windows PC, adhere to safety policies
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