BUSINESS LEADER & SALES MANAGER
Collaborative Management / Business Strategy / New Business Development An accomplished leader with a strong background in complex, high-volume and revenue business operations. A proven passion for customer service and operational excellence, demonstrated by extreme dedication and commitment to job duties and responsibilities. Drives positive financial and operational performance through completion utilizing a cross functional team to deliver these objectives to the satisfaction of customers.
New customer acquisition
Special events planning
Articulate public speaker
Direct mail campaigns
South Chamber Ambassador of the Month
CAS Certification from Promotional Products Industry
Certified Tourism Ambassador for Oklahoma
Promoted from Account Manager to New Business Development after nine months of employment.
02/2014 to Current
NEW BUSINESS DEVELOPMENT MANAGERComtech Design Print Mail － Oklahoma City, Oklahoma
Sell and market promotional products to current and prospective customers.
Bring new business accounts to the inside sales team for follow up and to build the foundation of new customer sales.
Selected accomplishments: Provide consultation services to customers to help plan their marketing strategy.
Utilize promotional products, printing, direct mail and email marketing to achieve a 50% increase in sales from 2014 to 2015.
Forged long-lasting relationships with the community, suppliers and other nearby retailers.
Increased store and associate involvement.
Log sales orders with 2 different software programs.
Accurately upload customer details and select inventory quantity and delivery date for their orders.
Regularly meet with suppliers to determine products that were in high demand.
Champion the execution of Lootfest, a promotional products tradeshow that drew a crowd of 300+ people.
Host 2 lunch and learns to create a positive image of the business.
Train, educate and mentor sales representatives, acting as technical product expert for all new and existing promotional products.
Directly increase sales by $10,000 monthly.
06/2010 to 01/2014
Walker Companies － Oklahoma City, Oklahoma
Marketed and sold promotional products to customers.
Liaised with senior management at customer locations to determine their overall business strategy as well as their sales and marketing goals and objectives.
Selected accomplishments: Placed the correct products at customer locations based on their interview responses.
Closely monitored the success or failure of products to constantly reconfigure strategy and product offerings.
Increased department sales by an average of 10% each year.
Aggressively targeted new customers and generated new revenue streams through exciting presentations and strategies.
Creatively designed marketing programs for each department, specific to their targeted demographic.
Assisted sales associates in obtaining an average of 10 new accounts each month.
Maintained the cleanliness and overall design of the showroom, rotating product offerings to showcase new products.
Optimized product placement to drive new interest in those products by 30%.
09/2006 to 06/2010
INSIDE SALES MANAGERThe Morrison Group － Edmond, Oklahoma
Driving force in the inside sales department, directing new accounts towards qualified inside salespeople.
Effectively trained, on-boarded and mentored sales associates to ensure their continued success.
Selected accomplishments: Managed 95% of graphic work submitted by the sales department.
Provided critical input to graphic design based on the customer's profile and demographic audience.
Ran reports to analyze sales performance and raw data.
Compiled this information in to reports for senior management.
Adjusted sales strategy to steadily increase sales by 20% quarterly.
Delivered all projects on time and within the specified budget.
Continually searched for cost and time savings that met and exceeded expectations for each project.
Drafted new policies and procedures for the sales department and new account acquisition department.
ROSE STATE COLLEGE － MidWest City, OKTaken Business and Marketing Classes
Associate of Arts: Advertising & Public RelationsWICHITA STATE UNIVERSITY － Wichita, KansasAdvertising & Public Relations
CAS Certification from PPAI - Industry Specific Program in Business, Marketing & Sales (November 2015)
budget, business strategy, consultation, Customer Relationship Management, delivery, direct mail, directing, Driving, email, senior management, Forecasting, graphic design, graphic, image, inside sales, inventory, Marketing Strategy, marketing, market, Marketing & Sales, mentor, New Business Development, Optimization, policies, presentations, Sales, strategy