Knowledgeable Network Analyst demonstrating exceptional communication and leadership skills. Focused on taking a systematic approach to solving complex problems.
Spearheaded and led a major network installation and upgrade project.
Analyzed software, hardware and network systems for various transmission systems.Drafted training materials and organized training sessions for [Number] new employees.Worked with outside vendors and teams to develop voice and data wiring infrastructure.Responded to all client requests for technical support by phone, email and the inter-office chat service.Tested and troubleshot new versions of [Software Program] software.Determined feasibility, functionality and potential benefits of proposed systems.Created more than [Number] monthly inventory reports, sales reports and accounting reports.Developed a set of company-wide information assurance and security standards and procedures.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.
Job Titles Held:
Where can I find a The City of Oklahoma City Network Analyst resume example in Oklahoma City, Oklahoma ?
This is an actual resume example of a Network Analyst who works in the Network Analysts and Administration Industry. LiveCareer has 13919 Network Analysts and Administration resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2018, Bold Limited. All rights reserved.