Client-focused and service-driven IT networking professional with more than twelve years of diverse technology experience in enterprise level finance, legal, and government. Professional expertise includes network and security engineering for a large commercial bank, infrastructure support for a global top tier law firm, telephony administration for county transportation agency, project management for a state agency, network administration for national access control and surveillance technology company, and small business IT consulting.
Cisco Routing and Switching, Security, IP Telephony, UCS, and Wireless. Windows Server 2008, 2012, and Hyper-V. Windows 7, and 10. Polycom Video Conferencing.
As one of two network engineers for the bank, managed and maintained 2 datacenters, 3 campus LANs, and 36 branch location in a dual MPLS, BGP/EIGRP environment. Assisted the Director of Network Engineering and VP of Information Security with planning and implementation of infrastructure upgrades, and system integrations related to acquisitions. Built configuration templates for ISR router and Catalyst switch deployments. Performed regular data center to DR failover/failback testing of the bank's core applications to ensure business continuity process meets federal standards. Acted as lead engineer for the bank's migration to Cisco NGFW ASA with FirePOWER.Performed day to day management of Cisco ASAsAdministered FMC(FirePOWER Management Center) and FirePOWER IDS/IPS sensors. Management, monitoring, and troubleshooting of IPSec and SSL VPN connections. Under the supervision of the VP of Information Security, remediated vulnerabilities related to Cisco IOS, ASA and FirePOWER software, and management/control/data plane configurations, to maintain security posture and compliance. Performed incident response to critical security events. Provided support for Cisco Call Manager, SIP and PRI circuits, 1MB analog lines, and Cisco 2911 MGCP gateways. Configured Cisco 2911 CUBE routers. Assisted in the installation of Cisco UCS servers in preparation for a new CUCM cluster build. Administered Cisco Wireless LAN Controller and WAPsMonitored network devices and services using PRTG. Trained and mentored junior staff members on networking technologies. Provided out-of-hours network support in an on-call rotation schedule. Worked closely with vendors to assist in creating more accurate SOWs and BOMs. Managed network hardware inventory to prepare for refresh and acquisitions. Created and maintained technical documentation.
Provided IT operations and network support for the firm's Orange County and San Diego offices. Performed racking, stacking, and cabling of routers, switches, firewalls, WAN accelerators, modems, IP telephony gateway, wireless access points, UPS batteries, power distribution units, and data center environmental monitoring devices.Supported LAN/WAN upgrade in preparation for VoIP deployment. Supervised vendor installation for SIP trunks and Cisco 2921 ISR. Tested 911 CER, SRST, and CUCM/Unity Connection/Presence features. Performed Cisco IP Phone 9971 and CUCI Lync user training. Administered H.323 Polycom IP video conferencing system. Managed data center power and cooling to ensure high availability. Documented data center power down and power up procedures. Installed VMWare ESXi on HP Proliant series servers. Administered Active Directory Users and Computers in a Windows Server 2003 and 2008 environment. Supported remote access users using Citrix XenApp and NetScaler VPN. Managed data backup system using CommVault and NetBackup. Performed monthly network maintenance. Trained and mentored junior IT staff members.
Managed operation of five location Cisco LAN/WAN infrastructure
Implemented VPN client access using Cisco PIX firewall.
Designed STP topology for a multi-VLAN environment.
Configured Etherchannel port groups in a collapsed core design.
Managed Cisco Catalyst switchport security and VLAN assignments.
Administered Active Directory and Domain Controllers.
Managed Exchange 2003 server.
Administered BlackBerry Enterprise Server (BES)
Managed data backup system using Veritas.
Administered Avaya PBX system.
Loeb & Loeb LLP
Western Blue Corporation
Ernst & Young LLP
Administered Nortel PBX and Meridian voice mail system.
Performed telephony moves, adds, changes, and deletions.
Installed Nortel M2616 telephones and provided user training.
Maintained inventory of all telephony assets.
Supported telecommunication engineering team in the deployment and implementation of new telephony systems.
CCNA R/S, Cisco Systems
CCNA Voice, Cisco Systems
ITIL v3 Foundation, EXIN
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