Former store manager/owner of boutiques with extensive experience in retail management and sales. Excellent leadership skills and multi-tasking strengths. Adept at problem solving, hiring and training hardworking, quality staff.
Outstanding communication skills
Conflict resolution skills
Recruiting and interviewing
Managed a successful sales team of 6 members who consistently exceeded sales goals each month.
Motivated staff toward achieving company objectives.
Trained and supervised sales staff maintaining excellent customer service.
Organized and led seminars and training.
09/2014 to Current
Nespresso DemonstratorProductions Plus (Nespresso) － Westlake Village, CAActing as a Nespresso brand Ambassador. Interacting with the public handing out samples, showing customers how to work the machines, explaining the Nespresso trilogy and selling Nespresso machines. Taking inventory of machines and supplies. Sharing product knowledge with customers while making personal recommendations.Maintaining friendly and professional customer interactions.
08/2009 to 06/2013
French TeacherTaft High School － Woodland Hills, CA
Taught all levels of French at Taft High School.
Tutored French and English after school.
08/2002 to 06/2009
Literacy CoordinatorLos Angeles Unified School District － Canoga Park, CA
Provided Instructional Support for faculty and staff
Organized and led seminars and training for teachers.
Excellent communication and writing skills.
Trained in negotiations and time management.
06/1989 to 05/2002
Owner/Buyer/ManagerChic Looks － Hollywood, CA
Managed all aspects of high-end clothing business.
Trained and supervised sales staff.
Motivated staff to achieve company objectives.
Delivered excellent customer service by greeting and assisting each customer.
Master of Arts: Educational AdministrationCalifornia Lutheran University － Thousand Oaks, CA, USASkilled at Professional Development and training courses.
Master of Arts: FrenchUCLA － Los Angeles, CA, USA
Extensive work in International Studies.
Fluent in French.
Bachelor of Arts: FrenchUCLA － Los Angeles, CA, USACoursework in French language and literature.