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neonatal practice manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Client/Patient-focused medical practice manager equipped with administrative and customer service expertise. Talented in finding balanced solutions and resolving conflicts. Provider, staff and patient morale are critical elements in maintaining a highly successful organization.

Skills
  • Critical Thinking
  • Employee Recruitment and Hiring
  • Budget Planning
  • Epic, Concur, Oracle Systems
  • Strategic Business Planning
  • Managing Files and Records
  • Managing Medical Practices
  • HIPAA and OSHA Regulations
Education and Training
Georgia Southern University Statesboro, GA Expected in 08/1986 Bachelor of Science : Communication Arts - GPA :
  • Member, Public Relations Student Society of America, March 1985-June 1986
  • PRestige, Public Relations Consultants, Georgia Southern College, student firm established May 1985. Executive Director, March 1986-June 1986 and Media Relations Consultant, September 1985 - March 1986.
  • Miss Georgia Superstar Performance Troup, 1984-1985
  • Georgia Southern College Student Government Senator-At-Large, 1985-1986
  • Chair, Georgia Southern College Union Board, 1985-1986
Armstrong State University Savannah, GA Expected in : English Language And Literature - GPA :
  • Member, Armstrong State College Union Board
  • Miss Armstrong State 1983
  • Member of Phi Mu Fraternity, Kappa Omicron Chapter 1982
  • Armstrong State College Student Government Member-at Large 1983
  • Armstrong Jazz Singers 1982-1984
Certifications
  • Six Sigma Lean Black Belt in Healthcare
Experience
Pediatrix Medical Group - Neonatal Practice Manager
City, STATE, 01/2001 - Current
  • Supported a group of nine neonatologists and seven neonatal nurse practitioners in a hospital-based inpatient setting.
  • Cultivated close working relationships with the staff, including physicians, nurse practitioners, vendors and hospital administration.
  • Motivated office staff by offering direction and providing constructive feedback.
  • Assisted with provider candidate interviews and new hire onboarding.
  • Handled provider recredentialing process as designated delegate for facility credentialing
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Managed timely and effective allocation of resources and calendars.
  • Reviewed files and records to obtain information and respond to requests.
  • Coded and entered invoices with Concur and accounting software.
  • Managed office inventory and placed new supply orders.
  • Used judgment and initiative in handling confidential matters and requests.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office budget to handle office supplies, postage and vendor services.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed, scheduled and coordinated office functions and activities for employees.
Savannah Neonatology, PC - Neonatal Office Manager
City, STATE, 06/1998 - 01/2001
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed office budget to handle inventory, postage and vendor services.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Produced thorough, accurate and timely reports of project activities.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed office inventory and placed new supply orders.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
Candler Hospital - Rehab Recruiter
City, STATE, 03/1995 - 05/1998
  • Recruited candidates per PT, OT and Speech Therapy and used diverse screening tools to identify qualified talent.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Conferred with management to develop or implement personnel policies or procedures.
  • Provided hiring status updates to HR and Rehabilitation Administration for comprehensive oversight.
  • Ensured adherence and compliance to U.S. EEO regulations and all employment legislation.

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Resume Overview

School Attended

  • Georgia Southern University
  • Armstrong State University

Job Titles Held:

  • Neonatal Practice Manager
  • Neonatal Office Manager
  • Rehab Recruiter

Degrees

  • Bachelor of Science
  • Some College (No Degree)

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