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National Trainer, Office Manager, Payroll Manager and Staffing Consultant Resume Example

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NATIONAL TRAINER, OFFICE MANAGER, PAYROLL MANAGER AND STAFFING CONSULTANT
Summary

Office Manager/Human Resources Generalist who promotes a team-oriented and open-door environment that is conducive to a successful staff. Offering twenty years of experience and knowledge in training, new hire processing, orientation, payroll, benefits, incentive programs and managing an office.

Highlights
  • Microsoft Office Suite
  • Ultimate/UltiPro
  • HRIS software
  • QuickBooks Pro
  • PeopleSoft (Reports)
  • ADP
  • Sage Timberline
  • Webinar Programs
  • JJ Keller/Encompass

  • Human resources audits
  • Quickbooks
  • Maintains confidentiality
  • HR policies and procedures expertise
  • Operations management
  • Staff development
  • Compensation/benefits administration
  • Policy/program development
  • Staff training
  • Supervision and training
  • ADP
  • Record-keeping
  • I-9 documentation
  • Analytical skills
  • Relationship building
  • Results-oriented
  • Client-focused
  • Computer proficient
  • Process improvement
  • Unsurpassed work ethic
  • Background checks
  • Schedule management
  • Problem resolution
  • Staff motivation
  • QuickBooks
  • Microsoft Office proficiency
  • Strong problem solver
  • Workers' compensation knowledge
  • Great Plains software
  • Human Resources Information Systems (HRIS)
  • Process development
  • Microsoft Office Suite
  • HR generalist
  • Payroll expertise
  • HRIS applications proficient
  • Manager coaching and training
  • Employee relations
  • Benefits administrator
  • Staffing professional
  • On and Off-boarding
  • Event coordinator
  • Office systems coordination, setup and training

  • Hiring and retention
  • Compensation/payroll
  • Compensation administration
  • Personnel records maintenance
  • Training and development
  • MS Office
  • Excellent interpersonal and coaching skills
  • Strategic thinker
  • New employee orientations
  • Staff training and development
  • Microsoft Office Suite expert
  • Human resources audits
  • Quickbooks
  • Maintains confidentiality
  • HR policies and procedures expertise
  • Operations management
  • Staff development
  • Compensation/benefits administration
  • Policy/program development
  • Staff training
  • Supervision and training
  • ADP
  • Record-keeping
  • I-9 documentation
  • Analytical skills
  • Relationship building
  • Results-oriented
  • Client-focused
  • Computer proficient
  • Process improvement
  • Unsurpassed work ethic
  • Background checks
  • Schedule management
  • Problem resolution
  • Staff motivation
  • QuickBooks
  • Microsoft Office proficiency
  • Strong problem solver
  • Workers' compensation knowledge
  • Great Plains software
  • Human Resources Information Systems (HRIS)
  • Process development
  • Microsoft Office Suite
  • HR generalist
  • Payroll expertise
  • HRIS applications proficient
  • Manager coaching and training
  • Employee relations
  • Benefits administrator
  • Staffing professional
  • On and Off-boarding
  • Event coordinator
  • Office systems coordination, setup and training
Experience
National Trainer, Office Manager, Payroll Manager and Staffing Consultant
  • Trained office staff on operational and payroll procedures/policies at local and national branches Organized and hosted conference calls and Webinars Designed and produced training manuals Worked with all areas of branch operations including: recruiting, interviewing, new employee paperwork, payroll, billing, setting up new clients, order fulfillment, creating customer relationships, coordinated with telecom department and IT department on issues Managed relocation of four offices Performed audits on internal operations Monitored Aging Reports with Branch Managers Supported direction of offices with Corporate Ops Team, Regional VP's and Branch Managers.
District Administrator
April 2012 to CurrentCompany Name － City, State
  • Part of district management team as department head Attended strategic planning meetings and participated in internal and external audits to obtain APIQ2 certification Conducted in depth interviews and hired administrative assistants Supervised eight administrative assistants to support district Performed goal setting and performance reviews with team Executed on-boarding and off-boarding process Oversaw the submission of payroll, bonuses and expenses Streamlined processes in payroll and other areas for district and companywide; significantly decreased payroll corrections Managed benefit enrollment, renewal, life events and open enrollment Supervised maintenance of employee DOT files and JJ Keller software Tracked employee training records/compliance Worked with corporate to create policies/processes Responsible for district random drug testing and annual medical screenings Maintained district headcount reports Planned company events (holiday parties, safety awards day, company picnic, weight loss challenge, etc.) Capable of effectively prioritizing and juggling multiple concurrent projects by being flexible and being able to adapt to change.
Office Manager
September 2008 to September 2011Company Name － City, State
  • Set up offices at start of projects and closed down offices at end of projects Processed new hires and terminations Coordinated the implementation of payroll Trained Inspectors on basic computer skills Created Excel project specific reports Organized, planned and managed resources Tracked project progress through Inspector and Chief Reports, forwarded finished data to Superintendents, Project Manager and company intranet site Streamlined client billing procedures, greatly increasing overall efficiency Created project document filing system and organized hard copy and electronic files for project Ensured DOT compliance by following guidelines and preparing required documentation for pipeline project, keeping all documentation and records organized and up-to-date for review or audit.
Regional Operations Manager
September 1997 to July 2008Company Name － City, State
Education
Supervisory/Leadership, PresentSouthern Alberta Institute of TechnologySupervisory/Leadership
Tulsa Community College － City, State
High School DiplomaMannford High School － City, State
Interests
All-Sports Booster Club Rep - Mannford High School (organized adult co-ed volleyball league for 3 years as successful fundraiser for the varsity girl's basketball program) Special Olympics (coached "special needs" youth softball team for two years) Habitat for Humanity Walk for Mankind Humane Society Pilot Club
Additional Information
  • Leadership & Community All-Sports Booster Club Rep - Mannford High School (organized adult co-ed volleyball league for 3 years as successful fundraiser for the varsity girl's basketball program) Special Olympics (coached "special needs" youth softball team for two years) Habitat for Humanity Walk for Mankind Humane Society Pilot Club
Skills
administrative, ADP, billing, Change Agent, basic computer skills, client, clients, direction, documentation, employee training, external audits, filing, goal setting, HRIS, Inspector, Team Builder, Management Skills, meetings, Excel, Microsoft Office Suite, Office, payroll, PeopleSoft, performance reviews, policies, processes, progress, QuickBooks Pro, recruiting, safety, Sage, Strategic, strategic planning, telecom, Timberline, Trainer, training manuals, workflow
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Resume Overview

School Attended

  • Southern Alberta Institute of Technology
  • Tulsa Community College
  • Mannford High School

Job Titles Held:

  • National Trainer, Office Manager, Payroll Manager and Staffing Consultant
  • District Administrator
  • Office Manager
  • Regional Operations Manager

Degrees

  • Supervisory/Leadership , Present
    High School Diploma

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