Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I have worked in a customer based position since my first job, I enjoy interacting with patrons, customers and children. I look forward to obtaining a position with your establishment, as I feel as though I bring a level of friendliness, positivity, humor and hard work, with a team player attitude to any position I have held or currently do hold.

Skills
  • First aid and CPR certified
  • Light housekeeping
  • Friendly
  • Dependable
  • Family-oriented
  • People-oriented
  • Reliable
  • Valid driver's license
Education and Training
Westbrook High School Westbrook, CT Expected in 06/2020 – – High School Diploma : - GPA :
Gateway Community College New Haven, CT Expected in – – : General - GPA :
Experience
2 Fellas & A Big Vehicle - Nanny
Broken Arrow, OK, 10/2019 - Current
  • Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Prepared simple snacks to feed children.
  • Regulated children's schedules to balance rest, learning and play.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Washed and put away dishes and wiped down counters after meals and snacks.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Assisted with clothing selection, dressing and shoe tying.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Provided safe transportation to and from activities and events.
  • Taught children safe behavior when crossing street and to avoid contact with unsafe objects.
  • Coordinated after-school activities and transportation for practices and events.
Chick-Fil-A - Front of House Team Member
Hilliard, OH, 11/2021 - 01/2022
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Took to-go phone orders from guests following outlined procedures.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Read arriving order tickets, placed onto ticket track and periodically checked cooking times on orders.
  • Monitored restaurant activity to determine seating and dining flow.
  • Refilled condiments, napkins and server workstations.
Applebee's - Tl Cannon Companies - Server
Vestal, NY, 08/2019 - 09/2020
  • Greeted customers, answered questions and recommended specials/desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted newly seated guests promptly.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Chico's Fas, Inc. - Sales Associate
Naples, FL, 04/2019 - 10/2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Acted as initial contact in addressing customer concerns.
  • Worked with fellow sales team members to achieve group targets.

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Resume Overview

School Attended

  • Westbrook High School
  • Gateway Community College

Job Titles Held:

  • Nanny
  • Front of House Team Member
  • Server
  • Sales Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

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