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Nanny Resume Example

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NANNY
Professional Summary


Client-focused with 15+ years of providing solutions to customers in the capacity of Customer Service Representative, Administrative Assistant, and Assistant Director. Experienced professional with strong leadership and relationship-building skills. Solid understanding of the Quick Books, Windows XP, MS Office. Relate well with others at all levels including administration, staff, and customers. Meticulous, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Education, Property Management, and Home/ Business Security.

Skills
  • Self-motivated
  • Highly dependable
  • Strong verbal communication
  • Extremely organized
  • Staff development
  • Data management
Work History
  • Nanny
  • Company Name
  • City, State
  • July 2016 to Current
  • Responsible for the care of three children ranging in ages 2-7 years old; overseeing day-to-day household operations.
  • Safely transported children to and from school, medical appointments and extra-curricular activities.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Communicated with parents about daily activities and behaviors.
  • Customer Service Representative
  • Company Name
  • City, State
  • May 2014 to Current
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Described product to customers and accurately explained details and care of merchandise.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Preschool - Assistant Preschool Director/Administrative Assistant
  • Company Name
  • City, State
  • October 2010 to May 2014
  • Performed diverse human resource activities, including hiring, training, disciplinary and termination in compliance with legal guidelines and requirements.
  • Facilitated continued education for teaching staff through implementation of quality curriculum training and appropriation of necessary resources.
  • Ensured adherence with regulatory funding sources across programs and outcomes.
  • Administered all facets of personnel policies and procedures, including conception, modification, and approval of professional staff additions.
  • Assistant Preschool Director
  • Company Name
  • City, State
  • February 2005 to September 2010
  • Modeled expected and appropriate leadership to promote teaching staff and administrative personnels positive interaction with students and families.
  • Ensured adherence with regulatory funding sources across programs and outcomes.
  • Facilitated continued education for teaching staff through implementation of quality curriculum training and appropriation of necessary resources.
  • Assisted in  creating personnel policies and procedures, including conception, modification, and approval of professional staff additions.
  • Performed diverse human resource activities, including hiring, training, disciplinary and termination in compliance with legal guidelines and requirements.
  • Greeted prospective families in a professional manner and provided friendly, knowledgeable assistance.
  • Answered telephone inquiries from parents, vendors and the public.
  • Wrote professional memorandum, letters and marketing copy.
  • Administrative Assistant
  • Company Name
  • City, State
  • April 1998 to August 2003
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
  • Answered telephone inquiries from clients, vendors and the public.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Received and routed business correspondence to correct department or staff member.
  • Wrote professional memorandum, letters and marketing copy.
  • Prepared packages for shipment, pickup or courier delivery to customers.
  • Organized all new hire, security and temporary paperwork.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Handled account payments and provided information regarding outstanding balances.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
Skills
accounts receivable, APPLE, scheduling appointments, billing, brochures, Child Care, credit, clientele, customer service, data entry, database, special events, filing, Director, managing, marketing, office, multi-line telephone, purchasing, receptionist, scheduling, spreadsheets, teacher, phone, website, written
Education
  • Diploma
  • South Plantation High School
  • June 1982
  • Associate's Degree - Early Childhood Education
  • Broward College
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Resume Overview

School Attended

  • South Plantation High School
  • Broward College

Job Titles Held:

  • Nanny
  • Customer Service Representative
  • Preschool - Assistant Preschool Director/Administrative Assistant
  • Assistant Preschool Director
  • Administrative Assistant

Degrees

  • Diploma
    Associate's Degree - Early Childhood Education

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