Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Accomplished secretary receptive to client needs. Successful at managing the task lists of the day.
Managed call flow with up to [
Affectionately cared for [
Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.Carefully monitored children's play activities.Offered detailed daily reports that outlined each child's activities.
Traveled with the manager to take notes and dictation at meetings.Handled incoming and outgoing correspondence, including mail, email and faxes.Organized and prepared residential properties prior to high net worth clients' arrival.Screened telephone calls and inquiries and directed them as appropriate.Typed documents, updated websites and compiled information for meetings.
Handled incoming and outgoing correspondence, including mail, email and faxes.Traveled with the manager to take notes and dictation at meetings.Organized personal and professional calendars and supplied reminders of upcoming meetings and events.Managed quality communication, customer support and product representation for each client.Provided accurate and appropriate information in response to customer inquiries.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.Properly directed inbound calls in phone queues to improve call flow.
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