Grocery Store Clerk focused on maintaining a clean, safe and organized store that is appealing to customers. Categorizes and stocks merchandise with a high level of efficiency. Respectful, outgoing and courteous Grocery Store Cashier looking to join a team committed to providing healthy and sustainable foods to the community. Grocery Store Cashier with a marketing background and a passion for providing excellent customer service. Seeking a position with a high-volume grocery store with the opportunity for career advancement. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management. Flexible excels in a fast-paced environment looking for a position with growth opportunities. Energetic, bilingual team player with four years of work as a fast food crew member, dishwasher and busser in a busy, family-owned restaurant. Enjoys interacting and working with others. Seeking a crew leader or assistant management role.
Bending, stooping and turning
Strong communication skills
Basic math skills
Food and beverage pairings
01/2016 to 08/2016
Nando's PERI-PERIAngel Wiggins – 411 H St NE Washington, Dc 20020
Promptly and empathetically handled guest concerns and complaints.
Pleasantly and courteously interacted with customers.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Reported to each shift on time and ready to work.
Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
Built loyal clientele through friendly interactions and consistent appreciation.
Prepared all food orders within a 2-3 minute time frame.
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
Followed food safety procedures according to company policies and health and sanitation regulations.
Routinely moved and stocked food products weighing up to 15 pounds.
Prepped items for later use to save staff time during busy hours.
Maintained high standards of customer service during high-volume, fast-paced operations.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Assembled food orders while maintaining appropriate portion control.
Strictly followed all cash, security, inventory and labor policies and procedures.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Performed all position responsibilities accurately and in a timely manner.
Diligently restocked work stations and display cases.
Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Consistently provided friendly guest service and heartfelt hospitality.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Prepared fountain drinks and ice cream items.
Verified that prepared food met all standards for quality and quantity.
Handled currency and credit transactions quickly and accurately.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
03/2015 to 07/2016
CVSAngel Wiggins – 845 Bladensburg Rd NE, Washington DC 20002
Replenished supplies, bags and other materials at each cash wrap.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Provided an elevated customer experience to generate a loyal clientèle.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
11/2014 to 05/2015
GiantAngel Wiggins – 300 H St NE ,Washington, DC 20002
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
04/2016 to 07/2017
Prep CookBeefsteak – Washington, DC
Cooked all menu items according to specified instructions.
Contributed to a consistent customer satisfaction rating through quality and timely service.
Supported waitstaff and other team members in completing tasks.
Distributed food to wait staff in a timely manner.
Restocked inventory and ingredient items as needed.
Prepared ingredients for menu items.
Cleaned and organized kitchen areas.
Practiced proper safety and sanitation standards.
Kept cases and shelves clean and well stocked.
Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness.
Set up advertising signs and displays on shelves, counters and tables.
Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread.
Maintained clean dining room, lobby and service areas at all times.
01/2016 to 06/2018
Customer Service ManagerWalmart – Washington, DC
Maintained up-to-date knowledge of product and service changes.
Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Met all customer call guidelines including service levels, handle time and productivity.
Responded to customer requests with friendly, knowledgeable service and support.
Investigated and resolved customer inquiries and complaints in an empathetic manner.
Solved unresolved customer issues.
High School Diploma Dr Henry A. Wise Jr High School - 12650 Brooke Ln Upper Malboro MD 20772