Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Employs great communication skills to relay complex problems to customers. Driven to learning new skills.Highly enthusiastic customer service professional with 15 years of client interface experience.
I am presently retired but would like to go back to work. Worked as a technician for 30yrs., now would like to get back into the work force. Looking for a career change.
Rebuilt and repaired engines. Repaired and replaced belts, hoses and steering systems. Diagnosed problems that a customer said was wrong with vehicle. Giving great customer satisfaction and reliable service. Work efficiently with other technicians to get a service done for customer.
Followed checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems. Communicated with customers regarding vehicle issues and potential repairs. Maintained a 93% customer service satisfaction rating. Contributed to repeat and referral business by using strong customer service and problem solving skills.
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