Results-driven sales and management professional who exceeds revenue goals, quickly develops new accounts and achieves high customer service satisfaction ratings.
Expert with social media such as Facebook and Twitter.
Observes cleanliness, service, quality and other standards important to the business and its customers. Writes detailed reports of what was observed.
Executed expert documentation with Seibel Customer Relations System. Managed a portfolio of 1500 accounts, which generated $625K in revenue per day. Grew customer base from 900 accounts to 1500 accounts in 2 years. Completed on average 50 daily outbound calls generating new revenue and accounts. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Planned, created and delivered sales presentations.
Sold new furniture and mattresses. Consistently met and exceeded stores expectations for productivity and accuracy levels. Computed sales prices and total purchases. Described merchandise and explained operation of merchandise to customers. Recommended merchandise based on customer needs. Explained information about the quality, value and style of products to Influence customer buying decisions. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promote the company brand.
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