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My Shop Captain Sales Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Seek an internship or part-time position with an established Solano County Law Firm. Desire to participate with a local law firm in a position that will use the skills I have acquired through life experiences while completing an AAS degree in Paralegal Studies. Accounting Clerk/Customer Service Representative Diablo Valley Packaging Fairfield, CA and Knoxville, TN 2003-2007 Duties included data entry of daily AR and misc AP transactions, calls for AR collections, while maintaining monthly AR & misc. AP reports. Worked directly with sales staff processing sales orders and monitoring inventory status. *Responsible for coordinating freight and shipping costs to sales orders including input of transaction *Supported Manager with documentation and execution of training seminar to customer support staff *Assisted with ERP conversion, training and implementation. Property Services Account Representative Dunn-Edwards Paint Corporation, Concord, CA 1996-2006 Responsible for establishing relationships with Association Managers, Commercial managers and Homeowner Association board members through sales calls and industry events. *Elected Vice Chair for East Bay Resource Panel *Recognition as member of team for a non-profit organized where $110,000 raised at single event *Approximately 90% retention of Homeowner Association using product for their completed repainting projects Lead Generator Urban Brothers Painting, San Rafael, CA 1995-1996 Maintained and increased prospect database using ACT Database Manager, routine follow-up with Property Managers and HOA Contacts to ensure a bid request for exterior repainting. *Responsible for onsite visits to maintain customer satisfaction *Attended monthly meetings for networking with industry non-profit organization *Obtained referrals for color consultant Owner/Broker Go-Between Agency Vallejo, CA 1993-1996 Established homebased business providing research and purchases of marketing materials to local small business owners Also operated as a sub-contractor providing sales work for local businesses. *Agent providing purchasing role to local businesses including Syufee Theatres averaging $30,000/year 1 Qualified [Job Title] with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure. Qualified [Job Title] with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure. Qualified [Job Title] with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure.
Skills
  • Creative problem solver
  • Exceptional communication skills
  • Strategic sales knowledge
  • MS Windows proficient
  • Quick learner
  • Active Listening Skills
  • Strong Organizational Skills
  • Greeted Customers
  • Positive Customer Experiences
  • Team Player
  • Energetic Work Attitude
  • Dedicated Representative
  • Weekly Sales Reports
  • Skilled In Sales Techniques
  • Additional Revenue Through Upselling
Work History
My Shop Captain, Sales Associate, 05/2011 to Current
Forsyth County, GeorgiaCumming, GA,
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Consistently showed results in top 6-9% of annual store sales.
  • Served as the main liaison between customers, management and sales team.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Set up and explained new membership contracts.
  • Recommended alternative items if product was out of stock.
Customer Service Representative, 02/2004 to 03/2008
Diablo Valley PackagingCity, STATE,
Education
Associate of Science: Paralegal, Expected in 2011
Heald College - Concord, California
GPA:

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Resume Overview

School Attended
  • Heald College
Job Titles Held:
  • My Shop Captain, Sales Associate
  • Customer Service Representative
Degrees
  • Associate of Science