MULTICHANNEL TRANSMISSION SYSTEMS OPERATOR-MAINTAINER
Highly motivated, vigilant, reliable, problem solver, and flexible professional with superb communication capabilities. Works well with team members and groups from diverse backgrounds, also willing to learn new business and technical concepts.
Exceptional customer service skills
Skilled multi-tasker/ Strong Communicator
Ability to apply electronic principles and concepts
Strong interpersonal skills
MULTICHANNEL TRANSMISSION SYSTEMS OPERATOR-MAINTAINERFeb 2016 to Current United States Army － Tampa, FL
Maintained assigned equipment, vehicles, security devices and power generators
Analyzed BIT/BITE diagnostics to isolate faults in line-replaceable units
Operated multi-channel transmission equipment and diagnostic equipment
Ability to think logically and troubleshoot issues
Licensed AgentSep 2015 to Nov 2016 A&B Insurance and Financial － Tampa, FL
Listened to customer needs and preferences to provide accurate advice.
Managed quality communication, customer support and product representation for each client.
Managed a portfolio of accounts.
Account ExecutiveApr 2014 to Aug 2015 Enterprise Truck Rental － Tampa, FL
Maintained up-to-date knowledge of store policies
Achieved high sales percentage
Prepared and sold broad range of customized merchandise
Possess and demonstrate excellent interpersonal skills to ensure issues are handled in a fair, consistent manner
Achieved and often exceeded sales targets year after year.
Facilitated training for new employees
Executed quality marketing plans
BA, Mass CommunicationsMay 2010Shaw University － Raleigh, NCMass Communications
Advertising sales, Broadcasting, Cable Repair, Conflict management, Cost control, Customer service, Marketing plans, Performance management; High school/College Football team captain, President of Fraternity while in college.