I have over 40 years experience in Customer Service. Having worked in Call Centers, Hospitals, Nursing Homes, Employment Counselor, and 23 years of this working for Phone company in many areas of customer and employee contacts.
Have received Customer, Employee, Employer, notes, letters, emails, Awards for dealing with difficult issues and able to put fires out to the satisfaction of those I needed to serve.
Department of Neurology Phone support - Triage calls. Take all incoming calls for the department and route to the appropriate MPS, Nurse, Dr. or other Departments. Set RED PHONE for on call Doctors at Mayo Hospital. Order supplies for entire office, fax, send out mail. I did no appointments for Clients or Staff. My only job was to take calls on a daily basis.
Over 23 years, customer and employee services. Time reporting, Payroll, New and old customer service adding/ fixing services/billing issues. Collections. Handling Executive Office issues for problems refereed to the office of the company president.
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