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State of Delaware Department of Motor Vehicle - Motor Vehicle Specialist 1 Resume Example

Resume Score: 60%

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MOTOR VEHICLE SPECIALIST 1
Highlights
  • Active listening skills
  • Self Starter
  • Adaptive team player
  • Attentiveness
  • Microsoft Office Proficiency
  • Call center operations
  • Telephone inquiries specialist
  • Customer service expert
  • Reports and Documentation
  • Problem solving
  • Seasoned in conflict resolution
  • 50 WPM
  • Telecommunication skills
Accomplishments

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. 

  • Worked with company systems and diligently completed all assigned tasks, working overtime as needed.
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Assisted in the managing of the company database and verified, edited and modified members' information.
  • Successfully planned and executed corporate meetings, lunches and special events for groups of [10]+ employees.
Experience
Motor Vehicle Specialist 1
August 2014 to Current
State of Delaware Department of Motor Vehicle - Dover, DE
  • Promptly responded to general inquiries from members, staff, and clients via telephone, face to face, e-mail and fax.
  • Review various documents to assure conformity to federal laws and regulations, completeness, validity and authenticity.
  • Accesses various information systems to input driver information, to check such things as outstanding fines, driving records and medical verification.

Loan Officer Assistant/Sales Associate
September 2012 to February 2013
Guaranteed Home Mortgage - Christiana, DE
  • Respond to general inquiries from vendors, clients and staff.
  • Streamline client process to assure best results.
  • Develop and recommend specific programs for clients.
  • Negotiate loan applications and facilitate closing transactions.
Card Holder Account Manager
April 2012 to September 2012
Discover Financial - Dover, DE
  • Manage customer support and product representation.
  • Answer customer inquires and monitor accounts.
  • Successfully interacted with customers and guaranteed positive customer experiences and resolved all customer complaints.
  • Increase customer retention and customer relationship building.
Call Center Representative
Customer Service Consultant/Office Manager
April 2011 to May 2012
Speaklife Co - Wilmington, DE
  • Consult on building clientele base and customer loyalty.
  • Manage office operations Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Contributes to team effort by accomplishing related results as needed.
Office Manager/Customer Service Representative
October 2006 to February 2011
Fortnum and Mason International - Dover, DE
  • Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing; assigning and monitoring clerical functions.
  • Completes operational requirements by scheduling and assigning employees; following up on work results.
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Office manager to produce work to warehouse.
  • Managed customer accounts via the internet.
Education
Mortgage Loan Originatin course 2012
High School Diploma : Business/Office Procedures
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Resume Overview

Companies Worked For:

  • State of Delaware Department of Motor Vehicle
  • Guaranteed Home Mortgage
  • Discover Financial
  • Speaklife Co
  • Fortnum and Mason International

Job Titles Held:

  • Motor Vehicle Specialist 1
  • Loan Officer Assistant/Sales Associate
  • Card Holder Account Manager
  • Call Center Representative
  • Customer Service Consultant/Office Manager
  • Office Manager/Customer Service Representative

Degrees

  • Mortgage Loan Originatin course 2012
    High School Diploma : Business/Office Procedures

Where can I find a State of Delaware Department of Motor Vehicle Motor Vehicle Specialist 1 resume example in Bear, Delaware ?

This is an actual resume example of a Motor Vehicle Specialist 1 who works in the Office Assistants Industry. LiveCareer has 151592 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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