To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the betterment of all parties concerned.
Motel Desk Clerk June 2014 to CurrentSky - Vu Motel － Kansas City, MO
Greet, register, and assign rooms to guests of hotels or motels Contact housekeeping or maintenance staff when guests report problems Issue room keys and escort instructions to bellhops Keep records of room availability and guests' accounts, manually or using computers Advise housekeeping staff when rooms have been vacated and are ready for cleaning Clean and maintain lobby and common areas, such as restocking supplies and watering plants Performing for or Working Directly with the Public Interacting With Computers Communicating with Supervisors, Peers, or Subordinates Documenting/Recording Information Performing Administrative Activities Experience with: Microsoft Word, Personal computers, Vacuum cleaners.
Housekeeper/ Desk Clerk August 2011 to June 2014Sky Vu Motel/Blue Bird Motel － Kansas City, MO
Greet, register, and assign rooms to guests of hotels or motels Verify customers' credit, and establish how the customer will pay for the accommodation Contact housekeeping or maintenance staff when guests report problems Issue room keys and escort instructions to bellhops Keep records of room availability and guests' accounts, manually or using computers Perform bookkeeping activities, such as balancing accounts and conducting nightly audits Compute bills, collect payments, and make change for guests Record guest comments or complaints, referring customers to managers as necessary Review accounts and charges with guests during the check out process Transmit and receive messages, using telephones or telephone switchboards Advise housekeeping staff when rooms have been vacated and are ready for cleaning Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment Plan, schedule or supervise the work of other employees Clean and maintain lobby and common areas, such as restocking supplies and watering plants Date-stamp, sort, and rack incoming mail and messages Performing for or Working Directly with the Public Interacting With Computers Making Decisions and Solving Problems Getting Information Communicating with Supervisors, Peers, or Subordinates Resolving Conflicts and Negotiating with Others Establishing and Maintaining Interpersonal Relationships Assisting and Caring for Others Updating and Using Relevant Knowledge Processing Information Communicating with Persons Outside Organization Documenting/Recording Information Organizing, Planning, and Prioritizing Work Monitor Processes, Materials, or Surroundings Performing Administrative Activities Identifying Objects, Actions, and Events Judging the Qualities of Things, Services, or People Thinking Creatively Evaluating Information to Determine Compliance with Standards Experience with: ASI FrontDesk, Automated telephone answering systems, Incident tracking software, InnQuest roomMaster, Microsoft Word, Personal computers, Steam cleaning equipment, Telephone call identification systems, Vacuum cleaners, Voice mail systems.
Cashier August 2013 to January 2014Gates Bar B Que － Independence, MO
I take customers orders, call them back, place them on tray or in a plastic bag to take with them.
I accept cash, credit, debit, or gift cards for payment.
I cook fries and or onion rings to order.
I clean front line and any other duties as asked.
Server March 2008 to October 2008Waffle House Inc － Kansas City, KS
With courteous attitude and respect I took orders, served hot foods, cold or hot beverages, totaled tickets, took monies/credit cards, and gave change.
Laborer June 2006 to February 2008Right Hand － Lakeland, FL
laborer; I was a banquet server first, I cleaned up after construction workers, I did housekeeping at one of the hotels by cleaning rooms for customers and restocking all supplies, I also helped out in the Laundry, elevator operator.
Cashier September 2002 to November 2002Food For Less － Topeka, KS
I greet customers on a daily basis and assist them in locating items in which they are going to purchase.
I also assist them in the process of the actual purchase; whether they are using credit, debit, vision.
CUSTOMER SERVICE REP June 2002 to July 2002ORC PROTEL － TOPEKA, KS
Machine Operator/ Bindery May 2002 to June 2002Josten's Printing and Publishing － Topeka, KS
To load pages into the machine to create yearbooks.