Driven and Energetic Loan Processor with four years of distinguished performance in the mortgage industry.
Senior Research Tax Analyst
Established Rapport with over 150 Agencies for tax status
Trained groups of 15 or more on Tax Analyst Process
Payment Processor for Tax Research Fees
Contacted Irrigation Districts for Parcel Research
Trained employees on Customer Service standards
Promoted to Senior Research Analyst within 60 days of hire
Implemented new search ideas to generate business revenue
Served as Liaison between borrower and Underwriting Team
Lead Loss Mitigation Processor for all department agents
Arranged payment agreements for forbearance plans
Relayed Complete breakdowns of escrow analysis details
Analyzed escrow balances
Communicated required loan documentation to borrowers
Multi-tasked while meeting Client specific deadlines
Reviewed mortgage loans for modification options
Followed state and federal compliance regulations
Worked with FHA, VA, and HUD loans
Use of LexisNexis to Research borrower information
Tracked daily progress in Excel Spreadsheet for productivity
Received inbound calls from LMC employees in reference to all medical benefits
Placed outbound calls to confirm coverage in medical system Performed liaison research with Kaiser, Aetna, Blue Cross Blue Shield Trained open enrollment groups on client specific protocol
Filed all medical coverage information using medical coding practices
Stringham Real Estate School Salt Lake City Utah 2005
Garner Senior High School Garner, North Carolina High School Diploma
Mortgage Loan Processor, Liaison, Detailed Documentation, Escrow, Escrow Analysis, Excel, FHA, HUD, Loan Documentation, Loans, Loss Mitigation, Mortgage Servicing
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