Performance driven Mortgage Operations Supervisor with 20+ years of Banking Experience with major concentration in Mortgage Operations and Commercial Banking. Demonstrated ability to provide leadership to an organization with a focus on delivering exceptional customer service. Committed to high staff productivity and morale through training, coaching and leadership in order to meet or exceed pre-established standards for the team. Flexible employee who can manage multiple concurrent tasks, meet deadlines and adapt to the changing work environment.
HSBC Mortgage Operations was purchased by PHH Mortgage in 2013. I transferred to PHH in August 2013 with the same title and same job responsibilities.
HSBC Mortgage Operations - Circle of Excellence
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