My goal is to integrate into a branch in order to help grow the market share. I have been in the banking industry for the past 8 years. I started out as a seasonal teller and worked my way up to an assistant branch manager and business banker. I feel accomplished helping others find financial stability and providing great customer service. I love the flexibility in this industry. I can make things happen by getting out into the market and talking with business owners, and center of influences. I love to get to know my customers, and make them feel like they are known by their bank. I have no fear of cold calling or asking a happy customer for business. I look forward to helping your office grow in the market.
Throughout my career in banking, I have never had a customer service score below 97%. I have never failed an audit, and I have always exceed my goals. I was at 250% of my goals my last two quarters at the Charter One Branch in Downtown, and the branch was in the top two branches in the region. I was always in the 10 ten bankers in my region, and I was certified as a business banker. I helped grow Charter One in the market by constant saturation of marketing by doing Your Place Banking, and business stops. I always made sure to stop by our current customers as well as new to let them know that we value their business, and retain them as loyal customers. I was the branch lending champion, and I am well versed in Mortgages from my time as a Processor. I am enthusiastic, pro-active, and very committed.
I started with Stonegate as a junior loan processor, and was promoted to a full loan processor within three months. I owned my files, and I worked them from intake to the closing table.
I started at Charter One as a seasonal teller in the in-store branches and worked my way into an assistant branch manager at the Downtown Akron location.
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