Self-motivated banking professional with years of strong customer service, cash management, sales skills and experience in the banking industry. Works effectively on teams, as well as independently, in fast-paced environments.
Quality customer service. Reached out through networking to build a solid customer base. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.Researched insurance information and flood certificates.Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.Originated and processed personal loans. Educated my clients on how our products could put them in a better financial situation. Performed daily maintenance of the loan applicant database. Worked as a team player.
Provided excellent customer service. Processed cash withdrawals and deposits.Established new customer accounts including checking, savings, lines of credit and loans.Balanced daily cash drawer as well as the ATM. Processed sales referrals and promoted bank services and products. Adhered to [BB&T] security and audit procedures.
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