Top performing Account Executive with extensive experience in Real Estate and Mortgage Finance building market
presence and driving revenue growth within highly competitive, change intensive markets. Top performer consistently
meeting or exceeding production goals and customer expectations. Well organized with great time management skills.
Adept at training staff on procedures, protocols, best practices and utilizing team building exercises to increase production
Relationship Building Training
Sales/Selling Cross Selling
Business Development Strategic Planning
Problem Resolution Budgeting
Presentations Act as Liaison
Computer Proficient Territory Sales Experience
Account Management Creative Problem Solving
Ambassador for Chase Bank Community Giving Program
Co-Chair for Argent Mortgage Community Giving Program.
05/2015 to Current
Mortgage BankerJPMORGAN CHASE － Downers Grove, Illinois
Proactively converting inbound and outbound leads into Prime/FHA mortgage loan applications.
Consultative selling of first mortgages (Purchases, Refinance and Home Equity Loans).
Recommend optimum product / rate program combinations to prospects.
Accurately source all business, log all contacts with prospects.
Ensure compliance with applicable statues and procedures.
Provide feedback on lead quality.
Meet required sales performance for pre-established funded loan volume goal.
Conduct face to face meetings with customers in default or at high risk for delinquency to evaluate their financial
ability, intent, willingness, reason/risk for default, and apply the appropriate retention or liquidation solutions.
Meet with non-profit agencies in need of advisory services.
Make outbound calls to potential customers who need advisory services.
Recommend and initiate loss mitigation workouts that are appropriate to the situation according to the Net Present
Value (NPV) or Profit and Loss (P&L) results that are within internal guidelines and policies.
Negotiate and formalize repayment arrangements with customers when appropriate.
This includes verifying arrears, formulating terms of repayment.
Negotiate with beneficiaries, attorney firm and other third parties that have an interest in subject properties via
voluntary and involuntary liens, in order to arrive at solutions that represent the interest of JPMC and it's investors.
Ensure requirements are met for deed-in-lieu and short pay transaction; including ordering/reviewing title, reviewing
trusted sales guarantees and encumbrance of record reports or other available information.
03/2008 to 03/2010
Personal BankerCHASE BANK － Hazel Crest, Illinois
Built relationships with customers and provide customer with products and services that met their ever-changing
Acquire, retained and expanded new and existing relationships improving revenues.
Proactively met with customers face-to-face or over the phone, to discover their financial needs and provided
Maximized the depth and profitability of customer's relationship through partnering with sales specialists in Retail
Lending, Small Business and Investments.