Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Skills
Microsoft Office and Adobe Suite
Public Speaking
Negotiation Skills
Strong ability to multi-task
Work History
Mortgage Banker, 08/2015 to Current Quicken Loans – Detroit, MI
Use phone sales to price and develop effective loan programs for clients.
Contacted regular and prospective customers to explain product features and solicit loan sales
Drive volume and increase profit margin by writing and closing residential loans.
Manage and maintain a list of clients while using effective sales and negotiation in order to write their mortgages.
Meet and exceed monthly goal expectations to drive production and generate revenue for the company.
Retail Management Intern/ Sales Lead, 04/2014 to 08/2015 Nordstrom Inc – Troy, MI
Develop leadership and communication skills to run sales teams at the store level
Create tools to be integrated at the corporate level that provides solutions to customer complaints
Utilize effective sales techniques to increase customer sales and build rapport to maintain future relationships
Perform on the sales floor at an expert level.
Sales and Marketing Intern, 03/2013 to 09/2013 Verizon Wireless – Southfield, MI
Review and give feedback regarding existing sales techniques at both the retail and corporate level
Help assemble and open "smart stores" in Michigan
Negotiated prices, terms of sale and service agreements.
Education
Bachelor of Science: Product Development, April-2014 Western Michigan University - Kalamazoo, MI A program listed within the business college that combines courses related to both business and marketing
