Responsive and organized Account Manager adept at managing intense demands of multiple existing customer accounts. Cultivates and maintains strong customer relationships.
Responsible for managing the San Diego territory portfolio, which includes increasing deposits, solving customer issues, maintaining customers in a very competitive banking environment through strong interpersonal relationships.
Also responsible for business development and attaining new customers through prospecting, networking and cold-calling.
Identified prospective customers using lead generating methods and performing an average of 30 cold calls per day.
Established new accounts and provided on-going customer service in the Southern and Northern California areas.
Grew annual revenues by 35% from 1994 to 1997
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